Director of eCommerce Analytics jobs in United States
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Samsung Ads · 4 hours ago

Director of eCommerce Analytics

Samsung Electronics America, Inc. is a leader in mobile technologies and consumer electronics, headquartered in Englewood Cliffs, N.J. They are seeking a Director of eCommerce Analytics to lead an analytics team, develop performance frameworks, and apply advanced analytical techniques to drive insights and optimize eCommerce strategies.

Marketing & Advertising

Responsibilities

Lead and manage an eCommerce Analytics team consisting of business analysts and other XFN professionals while fostering a culture of continuous improvement
Collaborate with senior leaders to design and execute the analytics roadmap ensuring alignment with business goals, commercial health and long-term objectives
Communicate complex data findings and narrative-driven insights to non-technical stakeholders through clear reports and presentations
Work closely with CX, UX, product, supply chain and data engineering teams to ensure data consistency and alignment across all eCommerce activities
Build and manage a robust analytics framework to track key performance indicators including traffic, conversion, net sales, average selling price, attach rate by product category, unit economics and more
Oversee the creation of data models and advanced analytical solutions to extract actionable insights from eCommerce, market and product affinity data
Conduct in-depth analysis and reporting on consumer behaviors, segmentation, replacement cycle analysis, price elasticity and other business-critical metrics to drive transactional revenue
Drive the development of eCommerce insights to inform strategic decisions across eCommerce, product and sales teams to optimize the digital path-to-purchase
Apply statistical and machine learning techniques (including Python, SQL via BigQuery and Vertex AI) for hypothesis testing, regression analysis and bayesian models to uncover consumer trends and behaviors
Oversee A/B testing and experimentation frameworks to optimize the consumer experience journey and digital shelf placements
Stay up-to-date with industry trends and emerging technologies in data science and business intelligence to implement best practices in data governance, security and innovative measurement

Qualification

ECommerce AnalyticsStatistical TechniquesMachine LearningData ModelingTableauSQLGoogle Cloud PlatformAdobe AnalyticsCritical ThinkingCommunication SkillsProblem-Solving

Required

10+ years of related experience in digital & eCommerce analytics with at least 4 years managing multi-touch attribution (MTA) measurement frameworks
Master's degree in business, data science or a related field with 7+ years' experience in e-commerce, consumer electronics or management consulting
Proven leadership experience in managing and developing analytical talent within a matrix organization to solve complex operational problems
Demonstrate strong technical expertise in Tableau/SQL and well verse with Adobe Analytics and Google Cloud Platform
Hands-on experience building multi-dimensional customer segmentation models (K-Means, RFM, Behavioral and Geographics) and utilizing attribution tools like Google attribution
Proficiency in developing custom reports and advanced segments to interpret findings related to both consumer behavior and hardware commercial performance
Strong quantitative and analytical capabilities with high proficiency in data analysis using Excel and Tableau to identify pricing efficiency and optimization opportunities
Strong critical thinking skills and a proactive approach to identifying value gaps and strategic opportunities for digital assortment optimization
Exceptional communication skills with the ability to build effective partnerships and influence centralized business decisions at all levels
Structured and process-oriented approach to problem-solving with a highly agile mindset and the ability to operate seamlessly across multiple lines of business

Benefits

Medical
Dental
Vision
Life Insurance
401(k)
Employee Purchase Program
Tuition Assistance (after 6 months)
Paid Time Off
Student Loan Program (after 6 months)
Wellness Incentives
MBO bonus compensation, based on company, division, and individual performance.

Company

Samsung Ads

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Samsung Ads helps consumers discover relevant content and brands across Smart TVs, mobile, and desktop.

Funding

Current Stage
Late Stage

Leadership Team

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Kimberly Lauterbach
Head Of Business Operations
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Company data provided by crunchbase