Magnolia Bakery · 10 hours ago
General Manager
New York City, New York
Full-time
Onsite
Mid, Senior Level
$75K/yr - $112K/yr
3+ years expMagnolia Bakery is a globally famous retail bakery and desserts brand that began in New York City. The General Manager will lead the team, ensuring high-quality food and service while driving store performance and developing staff to promote the Magnolia brand.
BakeryFood and BeverageRetail
No H1B
Responsibilities
Lead the team with a unique ability to direct, motivate and develop their managers and staff, ensuring the highest quality food and service, building a team that promotes the Magnolia brand while providing an exceptional customer experience and drives store performance
Operate their store with complete personal accountability
Work closely with fellow managers to lead daily bakery retail operations and management of employees in a busy store atmosphere
Analyze store performance; troubleshoot customer service, emphasizing a true sense of urgency, setting the agenda and tone for great service
Responsible for the daily cash reporting, financial auditing and profitability of their store; maintaining labor and food costs within company ideals
Follow and maintain all Magnolia Bakery payroll processing standards, comprehending and maintaining compliance with all appropriate local and state labor laws
Act as a mentor to their managers, capitalizing on strengths and developing opportunities
Coach's the staff and conducts scheduled performance reviews and monitors promotions and compensation for hourly staff
Manage dessert inventories and production schedules, to make certain of the freshest baked goods possible
Manage and oversee all BOH training, scheduling, skill set maintenance and new product implementation
Work closely with bakers and icers to ensure consistency in production, following recipes, following safety standards and other company policies and procedures
Ensures proper equipment operation/maintenance, proper safety and sanitation in kitchen and finishing stations of the bakery
Aides when needed in the preparation/baking/icing of product offerings
Review and correct store presentation and merchandise set up to remain consistent with Magnolia standards
Serve as a model for providing community-based service as well as exceptional and personalized guest-centric service throughout the bakery
Ensure consistent execution of standard practices, policies and procedures by abiding by all company policies as stated in the Employee Manual
Fosters an encouraging and positive environment but adheres to the necessary practices of progressive discipline, managing the process up to suspension, pending investigation, for terminating offences, in order to maintain a safe and productive workplace
Reinforces all sanitation, maintenance, health department security and safety guidelines
Qualification
Required
At least 3-5 years of general management experience overseeing 20 or more employees in a Food Service or Retail Service environment
Leadership skills including a strong desire and ability to inspire, motivate and develop a diverse group of individuals
Problem solving and troubleshooting skills
Certified in qualifying local food safety protection course
Intermediate computer proficiency with Microsoft, POS software and web navigation
Company
Magnolia Bakery
Magnolia Bakery is a pastry shop, best known for cupcakes and banana pudding.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-06-01Acquired
Leadership Team
Bobbie Lloyd
Chief Executive Officer
Recent News
2025-11-08
Eat ‘N Stays
2025-10-31
Company data provided by crunchbase