NEOGOV · 1 day ago
Bursar AS9813
DeLand, FL
Full-time
Hybrid
Senior Level
5+ years expStetson University is seeking a Bursar to serve as the chief student accounts and revenue operations officer for the DeLand campus. The Bursar will oversee all billing, collections, cashiering, and account reconciliation functions, ensuring compliance with regulations and delivering exceptional service to students and families.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Oversee all student account operations, including billing, payment processing, refunds, and collections
Ensure compliance with applicable federal and state regulations, including Title IV and institutional financial policies
Develop, implement, and maintain policies and procedures related to student accounts, cashiering, and revenue reconciliation
Manage the university’s payment plans, third-party billing, 1098-T reporting, and tuition remission processes
Supervise and mentor staff in the Student Accounts/Bursar’s Office, fostering a collaborative and service-oriented culture
Perform accurate tuition calculations and fee assessments within the Banner student information system, ensuring proper application of tuition rates, course fees, housing and meal plan charges, and other institutional fee structures
Partner with Financial Aid to ensure timely and accurate posting of awards and disbursements
Prepare and/or supervise the reconciliation of all student accounts with the general ledger, coordinating with the Finance Office to ensure timely month-end and year-end close processes
Maintain and monitor student accounts receivable; analyze balances to determine and recommend write-offs and provide projections; develop strategies to reduce delinquency and manage internal and external collection; produce related internal and external reporting and support annual financial audit documentation
Lead customer service efforts to support students and families regarding financial responsibilities, billing issues, and payment options; resolve complex customer service issues, utilizing conflict resolution strategies, to achieve fair and timely solutions
Generate reports and analyses to support budgeting, forecasting, and institutional decision-making
Support system upgrades, enhancements, and testing for the student information system and related financial platforms
Participate in university committees and contribute to continuous improvement initiatives related to student finances and retention
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Accounting, Finance, Business Administration or related field
Minimum of 5 years of progressively responsible experience in student accounts, bursar operations, or financial services
Experience supervising professional staff
Proficiency in accounting principles and enterprise financial systems
Demonstrated experience supporting audits and financial reporting and analysis
Preferred
Master's degree in Accounting, Finance, Higher Education Administration, or a related field
Experience in higher education is strongly preferred
Expertise with integrated higher education ERP systems (e.g., Banner, Workday)
Experience with ARGOs or similar reporting tools
Demonstrated experience improving operational efficiency and customer service practices
Strong record of cross-departmental collaboration, especially with Financial Aid and Finance
Experience with process automation, workflow redesign, or digital modernization of financial operations
Benefits
Comprehensive Medical, Dental, and Vision insurance
Employer paid life and disability insurance
Generous leave and holiday benefits
Employer retirement contributions
Tuition waivers for employees and eligible dependents
Hatter Perks which include a variety of discounts and special privileges within our community
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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