Dotmatics · 20 hours ago
Pre-sales Solutions Engineer
United States
Full-time
Remote
Mid Level
3+ years expDotmatics is a company dedicated to supporting scientific innovation through a comprehensive digital science platform. They are seeking a Pre-sales Solutions Engineer to deliver technical messaging and product demonstrations, working closely with customers and sales teams to understand their needs and support business opportunities.
BioinformaticsBiopharmaBiotechnologyCloud ComputingComputerData IntegrationData VisualizationLife SciencePharmaceuticalSaaS
Hiring Manager
Ariel Chan
Responsibilities
Lead end-to-end demo cycles, RFP responses, and technical customer engagements
Build and maintain strong relationships with customers and consultants, developing executive sponsors for Dotmatics and identifying opportunities to increase satisfaction and deepen long-term partnerships
Architect and design solution proposals and bids aligned to customer requirements and business outcomes
Support, attend, and lead internal and external meetings, discussions, and negotiations with stakeholders, consultants, and third-party vendors to drive preferred outcomes
Provide coaching and technical support to sales professionals and BDRs throughout the sales cycle
Partner with sales teams and customers to define technical requirements and advise on fit-for-purpose solutions
Ensure effective handover of proposed solutions to delivery teams and Customer Success Managers, potentially remaining engaged with customers as a trusted advisor for future opportunities
Maintain up-to-date technical expertise across the Dotmatics SaaS portfolio by participating in ongoing training provided by Commercial leadership and Development
Provide structured feedback and collaborate with Product Management to ensure the Dotmatics product portfolio continues to meet the evolving needs of customers and regional markets
Qualification
Required
Advanced degree in Biology or Biochemistry
Minimum of 3-5 years experience in a customer facing role
Extensive knowledge of antibody drug development and molecular biology
Personal use of AI-driven work practices
Working Knowledge of Scientific/informatics software
Understanding of SaaS architecture, integrations and security
SQL and Python in order to build prototypes of workflows and integrations to enable customer understanding the configuration extensions
Experience with Dotmatics' applications such as Snapgene, Geneious Prime and Biologics, and Prism
Modeling scientific data, and crafting solutions, based on product knowledge and industry best practices
Conduct & Deliver needs analysis to understand scientific challenges, business needs, and critical requirements
Working understanding of implementing, supporting, and/or integrating scientific systems
Willingness to travel to customer sites up to 40%
Preferred
Additional language skills
An understanding of the lifecycle of pharma, biopharma industries
An understanding of Consumer Packaged Goods industry processes
Written and oral communication & presentation skills for internal & external audiences
Company
Dotmatics
Dotmatics is an R&D scientific software connecting science, data, and decision-making. It is a sub-organization of Insightful Science.
501-1000 employees
H1B Sponsorship
Dotmatics has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (3)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Insight Partners
2025-04-02Acquired
2017-11-01Private Equity
Leadership Team
Thomas Swalla
CEO & Board Director
Jerome Combes-Knoke
SVP of Corporate Strategy & Development
Recent News
2026-01-06
Company data provided by crunchbase