Kforce Inc · 1 day ago
Problem Management Coordinator - Remote
United States
Contract
Remote
New Grad, Entry Level
$68/hr - $75/hrKforce Inc is seeking a Problem Management Coordinator for a fully remote position. The role involves managing problems throughout their lifecycle, coordinating root cause analysis efforts, and acting as the primary point of contact for issues related to assigned problems.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Manages a problem through its entire lifecycle-from initial identification and logging to resolution and closure
Leads and coordinates root cause analysis (RCA) efforts, ensuring the right subject matter experts are engaged
Confirms that all information entered into the problem management system is accurate, complete, and aligned with standards for assigned problems
Acts as the primary point of contact for issues related to assigned problems, escalating concerns to leadership when necessary and keeping impacted users informed
Regularly evaluates problems lacking a permanent fix and ensures that known errors are properly documented
Serves as the gatekeeper for known errors within the assigned domain or functional area
Identifies when new issues need to be raised and notifies the Problem Manager accordingly
Qualification
Required
Experience monitoring core KPIs and coaching problem owners toward successful outcomes
Tool-agnostic mindset with the ability to learn new platforms quickly
Preferred
Exposure to Windows environments or similar technical ecosystems
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
Founded in 1962
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
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