S&P Global · 15 hours ago
Senior Operations Specialist
S&P Global is a leading provider of credit ratings and analytics, and they are seeking a Senior Operations Specialist to join their Ratings Operations Support team. The role involves enabling effective global Ratings processes, collaborating with various teams, and driving continuous improvement initiatives to meet customer needs.
AnalyticsBusiness IntelligenceCreditEnterprise SoftwareFinanceFinancial ServicesInformation ServicesMarket Research
Responsibilities
Complete key steps of the end-to-end ratings process for assignments of all complexity for one practice independently with pace and quality to meet customer needs
Demonstrate strong understanding of ratings processes and Standard Operating Procedures (SOPs) while taking ownership of operating manuals or standard work
Lead and support change management efforts including User Acceptance Testing (UAT) for system improvements and identify continuous improvement opportunities
Guide analysts and business partners through the ratings process while representing the ROS team at business partner meetings
Train and mentor new hires, provide guidance to support quality delivery, and actively contribute towards team goals
Build relationships and collaborate with key partners across functions to solve business problems and participate in improvement efforts
Qualification
Required
1+ years of extensive experience in operations, data management, or related field
Experience leading projects and working effectively under general guidance while taking initiative
Strong attention to detail with demonstrated ability to identify potential issues and implement process improvements
Excellent communication skills with ability to interpret and clarify technical information to various audiences
Ability to resolve varied and non-routine operational issues using previous experience to improve approaches
Demonstrated ability to actively participate and contribute towards team goals while taking accountability for individual and team targets
All employees are required to work from the office a minimum of 2 days per week
We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global Ratings office. This must be completed before we can proceed to an offer
Preferred
Experience with ratings processes, financial services operations, or regulatory compliance environments
Background in change management, User Acceptance Testing, or process improvement methodologies
Exposure to cross-functional collaboration across Commercial, Technology, Data, or Analytical teams
Experience mentoring or training team members in operational processes
Benefits
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Company
S&P Global
S&P Global is a market intelligence company that provides financial information and data analytics services.
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2025-12-01Post Ipo Debt· $1B
2023-09-07Post Ipo Debt· $750M
2016-04-28IPO
Recent News
2026-01-23
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2026-01-23
2026-01-22
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