Washington University in St. Louis · 11 hours ago
Student Financial Services Representative - Student Financial Services
St Louis, MO
Full-time
Onsite
Entry Level
$17.87/hr - $27.06/hr
3+ years expWashington University in St. Louis is seeking a Student Financial Services Representative to deliver student financial services in a friendly and knowledgeable manner. The role involves assisting students and parents with financial aid and billing inquiries, managing correspondence, and ensuring the smooth operation of the service center.
E-LearningEBooksEducationHigher Education
Responsibilities
Assists students and parents with up-to-date, accurate and complete information regarding financial aid and billing related questions and transactions, signing of documents and scheduling appointments for Student Financial Services Counselors
Ensure continuity of federal work-study on-line job information
Manage correspondence from federal work study email account
Plan and organize federal work-study information provided to campus partners
Assist as needed with monthly Federal Work Study Audit process including monitoring financial aid award reports for award changes
Opening and closing of SFS Service Center
Balance and reconcile daily transactions
SFS Refund check processing
Assistance with student service activities related to account inquiries, billing adjustments, financial arrangements and federal financial records
Qualification
Required
High school diploma or equivalent high school certification or combination of education and/or experience
Office Environment (3 Years)
Cash handling experience in a business setting
Skills: Microsoft Office, Payment Processing
Preferred
Experience with PowerFAIDS
Experience in a banking environment
Ability to work well in a high volume environment
Skills: Communication, Confidentiality, Customer Service, Deadline Management, Detail-Oriented, Microsoft Excel, Microsoft Word, Prioritization, Self-Organization (Business), Sound Judgment, Teamwork
Benefits
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
We offer 4 weeks of caregiver leave to bond with your new child.
Family care resources are also available for your continued childcare needs.
Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Company
Washington University in St. Louis
Washington University’s mission is to discover and disseminate knowledge, and protect the freedom of inquiry through research and teaching.
10001+ employees
H1B Sponsorship
Washington University in St. Louis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (34)
2023 (39)
2022 (17)
2021 (7)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
$24.6MKey Investors
National Institute of Allergy and Infectious DiseasesAmerican Academy of Orthopaedic SurgeonsJim McKelvey
2024-09-13Grant
2023-12-01Grant· $0M
2019-01-31Grant
Leadership Team
Jessie Minton
Vice Chancellor for Technology and Chief Information Officer
Keisha Mabry
Entrepreneur in Residence
Recent News
2026-01-16
bloomberglaw.com
2025-10-25
Company data provided by crunchbase