DoorDash · 11 hours ago
Operations Specialist, Mapping Operations
Tempe, AZ
Full-time
Onsite
Mid LevelDoorDash is a technology and logistics company focused on empowering local economies. The Operations Specialist in Mapping Operations will oversee map validation operations, ensuring high-quality maps and supporting geographic expansions through detailed planning and coordination with field operations teams.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Own end-to-end map validation execution for new geo launches and ongoing map maintenance, from planning through delivery
Design detailed operational plans, including scope definition, prioritization, timelines, and validation-mile targets
Assign and manage work across field operations teams, ensuring efficient utilization and on-time completion without direct people management
Train and enable field operators on tools, processes, quality expectations, and evolving validation scenarios
Track performance against key metrics, especially map validation miles, coverage, quality, and throughput
Identify new mapping and validation scenarios arising from real-world complexity and scale, and help operationalize solutions
Partner cross-functionally with Product, Engineering, Mapping, and QA teams to triage issues, resolve bugs, and close feedback loops
Continuously improve processes by refining workflows, tooling usage, and operational playbooks as the mapping ecosystem evolves
Qualification
Required
Strong operations ownership, with experience managing complex workflows across multiple stakeholders without formal people management
Highly structured and detail-oriented, able to translate ambiguous mapping or geo problems into clear execution plans
Track record of hitting operational targets, especially in metrics-driven environments (e.g., coverage, throughput, quality)
Comfortable working with field or distributed operations teams, coordinating work and driving outcomes through influence and clarity
Proactively surface gaps, edge cases, and failure modes, and work cross-functionally to resolve them
Communicate clearly and effectively with both technical and non-technical partners
Thrive in fast-moving, scaling environments where new geos, tools, and scenarios are constantly being introduced
Demonstrated commitment to safety, operational excellence, and data-driven decision-making
Proficiency with operational tools and platforms (Jira, Slack, Google Workspace, Linux, GitHub, or equivalents)
Benefits
Premium healthcare
Wellness expense reimbursement
Paid parental leave
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
Founded in 2013
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Crain's New York Business
2026-01-24
2026-01-23
Company data provided by crunchbase