Jacksonville Transportation Authority · 1 week ago
Employee Development Specialist
Jacksonville, FL
Full-time
Onsite
Mid Level
3+ years expJacksonville Transportation Authority is responsible for transportation services and is seeking an Employee Development Specialist. The role involves coordinating safety training for bus operators, overseeing training programs, and collaborating with various departments to enhance safety and compliance standards.
ConstructionFleet ManagementTransportation
Hiring Manager
Farrah Jones
Responsibilities
Coordinate and deliver safety training for bus operators regarding accident prevention, post-accident/incident, return-to-work, behind the wheel training, and compliance procedures according to JTA, state and federal standards
Oversee the DriveCam Program and Bus Simulator to provide coaching/training around risky driving behaviors
Coordinate with Operations to facilitate training based on disciplinary processes regarding driving and safety issues according to the appropriate collective bargaining handbook
Work to identify safety issues and recommend safety action plans to correct any area(s) of noncompliance and work with Operations, management, Safety and Security, and Maintenance to implement such plans
Prepare and maintain safety related training records for behind the wheel, return to work, post-accident, and other training
Prepare monthly and ad hoc reports on training and safety outcomes used to populate department metric dashboards
Analyze data to identify trends for process improvement in fixed route training, post-accident/incident, safety and other areas as needed
Conduct and document semi-annual behind-the-wheel operator evaluations and bus operator refresher training every two years
Drive and teach operators how to navigate the buses
Work with the training team to design and implement new training programs as needed
Cross train with fixed route, post-accident/incident, return to work, and behind the wheel training
Work collaboratively with the Safety & Security, Transit Operations, Skyway, Vehicle Maintenance, and Human Resources departments to ensure consistent delivery of alerts, notices and reports
Work with key stakeholders to uphold Safety Management Systems (SMS) rules and regulations
Prepare and distribute teaching aids such as handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works as needed
Assist with new employee onboarding, compliance training, and employee refresher training as needed
Perform other duties as assigned
Qualification
Required
Associate's degree in human resources, training, or related field, from an accredited college or university
Three (3) years of training-related experience in safety and/or passenger bus training, including presentation and curriculum development. An equivalent combination of education and experience may be substituted for the degree requirement
Florida Commercial Driver's License (CDL) Class 'A' or 'B' with Passenger endorsement for five (5) or more years
A minimum of four (4) years of transit bus driving experience with CDL and Passenger endorsement is required
Working knowledge and/or ability to take on and learn aspects of Federal Transit Administration (FTA) Safety Management Systems (SMS) rules and regulations and Federal Motor Carrier Safety Administration (FMCSA), and Florida Highway Safety and Motor Vehicles (FHSMV)
Broad knowledge of OSHA, HIPAA, and related state and federal regulations
Working knowledge or familiarity with the Smith System of Driving
Understanding of adult learning methods
Knowledge of various software programs/databases used to track and archive training information
Skilled in needs analysis and designing technical leader's guides and student guides
Skilled in developing/presenting technical communication and educational materials in written, oral, diagram or schedule form
Knowledge of employee and labor relations and experience working with union employees
Strong analytical and problem-solving skills
Effective communication skills, both orally and in writing, with employees of all levels within an organization
Active listening and interpersonal skills
Proficient with Microsoft Office Suite, including advanced functions in Microsoft Excel, Word, PowerPoint, SharePoint, Teams and other technical software/databases
Must be extremely organized and able to prioritize work assignments
Ability to work independently with minimal supervision and effectively in a team environment
Ability to read and interpret documents such as technical data, safety rules, operating and maintenance instruction and procedure manuals
Ability to handle multiple priorities and work under pressure and time constraints
Preferred
Advanced degree with prior experience in safety, driving, and/or transit programs
A commercial driver's license (CDL) trainer certificate
TSI, Smith System, Safety Management, Certifications
Company
Jacksonville Transportation Authority
Jacksonville Transportation Authority is a transit company that offers community outreach, fixed-route buses and construction services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Nat Ford
CEO
Charles D. Frazier
Senior Vice President / Chief Operating Officer
Recent News
24-7 Press Release Newswire
2025-07-19
Government Technology US
2025-05-04
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2025-04-30
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