Client Advisor - Timepieces & Jewelry jobs in United States
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Fourth Floor · 23 hours ago

Client Advisor - Timepieces & Jewelry

positionNYC Metro Area
timeFull-time
remoteOnsite
seniorityMid Level
money$50K/yr - $65K/yr

Fourth Floor is a luxury jewelry and timepiece brand seeking a driven Private Client Advisor with luxury watch and/or fine jewelry experience. The role focuses on delivering exceptional customer service, managing client communications, and driving sales through personalized recommendations.

Human ResourcesStaffing Agency

Responsibilities

Deliver exceptional, luxury-oriented customer service
Act as a trusted advisor to clients, providing product expertise and personalized recommendations
Manage high-volume client communication via email and digital channels with accuracy and professionalism
Build and maintain deep product knowledge across evolving collections
Serve as the primary point of contact for client inquiries related to products, websites, and policies
Listen actively, ask thoughtful questions, and identify client needs to drive sales
Handle sensitive client situations with diplomacy and discretion
Present offers and sales opportunities to Sales Management

Qualification

Luxury watch experienceFine jewelry experienceNegotiation skillsOrganizational skillsWritten communicationTechnologically savvyBilingualSales environment experience

Required

Luxury watch and/or fine jewelry experience with an existing client book
Strong negotiation skills; flexible with hours as needed
Highly organized, detail-oriented, and able to manage shifting priorities
Technologically savvy with strong written communication skills
Comfortable working in a fast-paced, high-pressure sales environment
Proficient in Microsoft Office; bilingual a plus

Benefits

Medical, dental, and vision insurance
Flexible Spending Account (FSA)
Commuter benefits
Employee Assistance Program and discount programs
Paid holidays, PTO, and sick days

Company

Fourth Floor

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Fourth Floor is a staffing and recruiting company that offers freelancing and direct hire recruitment services.
dateFounded in 2005
location
Los Angeles, California, USA
people-size51-200 employees
web-link
http://fourthfloorfashion.com

Funding

Current Stage
Growth Stage

Leadership Team

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Rachel Morgan
Director of Recruitment and Client Partnerships
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Recent News

Next Big What (India)
Fourth Floor acquires video production company Explosive Alan
2022-10-08
Company data provided by crunchbase