Alchemy Global Talent Solutions · 4 hours ago
Residential Sales Consultant
Alchemy Global Talent Solutions is a well-established moving and relocation company seeking a Residential Sales Consultant. This role focuses on expanding the residential sales division by working directly with customers planning local and long-distance moves, building trusted relationships, and driving revenue within the household goods sector.
Responsibilities
Develop and manage a pipeline of residential moving leads through phone, email, social media, and referrals
Conduct in-home and virtual consultations to assess client needs and deliver detailed, competitive quotes
Educate customers on packing, storage, insurance, and moving options to tailor solutions to their move
Follow up on quotes, handle objections professionally, and close deals to achieve monthly sales goals
Provide ongoing support and communication to clients throughout the moving process
Coordinate with operations to ensure seamless handoff from sales to service delivery
Accurately maintain customer data and activity tracking in the company CRM
Attend community events and utilise digital platforms to increase visibility and generate new business
Stay current on moving industry best practices and local market conditions to refine your approach
Ensure that all sales activities align with internal policies and regulatory guidelines
Deliver exceptional service from initial consultation through post-move follow-up
Work independently while contributing to broader team sales targets
Qualification
Required
Develop and manage a pipeline of residential moving leads through phone, email, social media, and referrals
Conduct in-home and virtual consultations to assess client needs and deliver detailed, competitive quotes
Educate customers on packing, storage, insurance, and moving options to tailor solutions to their move
Follow up on quotes, handle objections professionally, and close deals to achieve monthly sales goals
Provide ongoing support and communication to clients throughout the moving process
Coordinate with operations to ensure seamless handoff from sales to service delivery
Accurately maintain customer data and activity tracking in the company CRM
Attend community events and utilise digital platforms to increase visibility and generate new business
Stay current on moving industry best practices and local market conditions to refine your approach
Ensure that all sales activities align with internal policies and regulatory guidelines
Deliver exceptional service from initial consultation through post-move follow-up
Work independently while contributing to broader team sales targets
Confident communicator with excellent listening and customer service skills
Skilled in conducting both virtual and in-person surveys for accurate quoting
Proficient in CRM systems and Microsoft Office applications
Strong time management, organisation, and follow-up abilities
Valid driver's license and ability to travel locally for on-site appointments
Preferred
Background in residential or COD (cash on delivery) moving sales strongly preferred