First United Bank · 1 day ago
Mortgage Market Manager
Plano, TX
Full-time
Onsite
Senior Level
7+ years expFirst United Bank is a regional/community bank known for its supportive culture and commitment to employee growth. The Mortgage Market Manager is responsible for leading mortgage production and managing a team of Mortgage Loan Consultants while ensuring compliance and enhancing customer experience.
BankingFinancial ServicesInsuranceLending
Responsibilities
Lead, coach, and manage Mortgage Loan Consultants, Mortgage Sales Managers, and Mortgage Loan Assistants within the assigned market
Drive mortgage production, referral generation, and market share growth across retail and community channels
Establish production goals, monitor performance, and implement action plans to achieve volume, revenue, and quality targets
Support pipeline management, pull-through, and timely loan closing in partnership with operations and processing teams
Recruit, onboard, develop, and retain high-performing mortgage sales and support staff
Provide ongoing coaching, performance feedback, and career development for team members
Conduct performance reviews and manage corrective action as needed
Foster a culture of collaboration, accountability, and customer-centric service
Build and maintain strong referral networks with branch partners, real estate professionals, builders, and community organizations
Represent the bank in the local market through networking, events, and community involvement
Monitor local market conditions, competitor activity, and pricing trends to inform sales strategy
Ensure adherence to bank policies, mortgage regulations, and investor requirements, including fair lending, CRA, and consumer compliance standards
Partner with operations, underwriting, and credit teams to resolve issues and improve cycle times and customer experience
Oversee expense management and staffing alignment within the market
Adherence to all First United Policies and Procedures
Complete all required compliance exams on an annual basis
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Business, Finance, or a related field (or equivalent experience)
7+ years of mortgage lending experience, including direct sales and people leadership
Proven success managing high-performing mortgage sales teams
Proven success with recruiting loan officers in a defined geographic market
Active NMLS license (or ability to obtain/maintain as required)
Strong knowledge of mortgage products, origination processes, and regulatory requirements
Demonstrated ability to drive production while maintaining credit quality and compliance
Strong networking and recruiting skills
Excellent leadership, coaching, and communication skills
Company
First United Bank
First United Bank is a banking company that specializes in the fields of personal banking, loans, and business loans.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$80.45M2022-02-01Series Unknown· $80.45M
Leadership Team
Tadd D. Tobkin
Executive Vice President
Recent News
2026-01-13
2025-11-11
2025-10-22
Company data provided by crunchbase