Stellantis Financial Services US · 1 hour ago
Payment Processor II
Atlanta, GA
Full-time
Onsite
Entry, Mid Level
2+ years expStellantis Financial Services (SFS) is a new captive finance company for a leading automaker, aiming to enhance customer experience. The Payment Processor II role involves executing daily payment transactions, providing accounting support, and resolving account-related issues.
AccountingFinanceLeasing
No H1B
Responsibilities
Review funds received daily via lockbox, in house, wire, etc. and accurately post to customer account
Investigates and resolves account-related issues and reports findings and resolutions back to the requesting party
Adjusts general ledger, customer and dealer account as required
Processes final, rejected and exception payment transactions
Works the un-posted queue report to ensure application of funds and accounts are closed out in a timely basis
Process all monetary transactions related to charge-offs and recoveries
Ability to recognize and resolve accounts that require more complex handling, fee waivers or monetary adjustments outside of policy
Assists Payment Processor I with the handling of more difficult accounts and fields their account related questions
Assists with the training of the payment processor. Identifies training needs and makes recommendations to supervisor or manager
Ensures all testing is completed on system upgrades
Serves as a liaison for Wells Fargo, Western Union and MoneyGram express ensuring quality and timely resolution of issues
Assists with other accounting functions as needed
This position involves regular access to specified personal information of consumers, including, but not limited to, Social Security numbers and dates of birth
Qualification
Required
Minimum of 2 years payment processing and/or related experience required
High school diploma or equivalent
Experience with electronic payment systems, invoicing, and account reconciliation
Intermediate skills in utilizing computer programs, including knowledge of Excel, Word, and Outlook. Able to learn new systems and programs with ease
Able to analyze information and develop alternative solutions
Responds promptly to customer needs; Responds to requests for service and assistance and meets commitments
Focuses on solving conflict, collaboration, and is solutions oriented
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings
Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information
Balances team and individual responsibilities; Gives and welcomes feedback
Approaches others in a tactful manner and has a full understanding of business acumen
Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values
Demonstrates accuracy and thoroughness; Applies feedback to improve performance
Meets productivity standards; Completes work in timely manner; Strives to increase productivity
Adapts to changes in the work environment; Able to deal with frequent changes, delays or unexpected events
Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals
Generates suggestions for improving work
Travel % - 5% or less travel required
Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA
An applicant must be authorized to work in the United States to be eligible for this position
Preferred
Previous experience in auto/captive financing industry preferred
Associates Degree in Finance or Accounting or related field, preferred
Understanding of SOX, compliance, and audit functions and adherence
Knowledge of payment processing cycle, payment types, and basic accounting principles
Company
Stellantis Financial Services US
Stellantis Financial Services provides new and used auto financing for Stellantis’ premier brands: Chrysler, Dodge, Jeep®, Ram, Mopar, SRT, FIAT®, and ALFA ROMEO.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Alberto Grippo
Deputy CEO, COO Commercial Lending
Bennie Duck
Executive Vice President and Chief Financial Officer
Company data provided by crunchbase