Enterprise Solutions Inc. · 7 hours ago
Customer Relationship Management Manager
United States
Contract
Remote
Senior Level
$60/hr - $70/hr
5+ years expEnterprise Solutions Inc. is seeking a CRM Manager to partner closely with various teams to enhance customer engagement and retention through data analytics. The role involves developing analytics strategies, optimizing CRM performance, and collaborating with cross-functional teams to ensure data accuracy and scalability.
Information Technology & Services
Hiring Manager
Zak K
Responsibilities
Own analytics and measurement strategy for CRM and lifecycle marketing initiatives across email, push, in-app, and emerging channels
Analyze campaign performance, user behavior, and lifecycle trends to identify opportunities to improve engagement, retention, and conversion
Develop and maintain KPIs tied to real business outcomes, including active usage, retention, and incremental lift
Support test-and-learn initiatives, including A/B testing, experimentation frameworks, and performance readouts
Translate complex datasets into clear recommendations that guide prioritization and optimization decisions
Build dashboards, decks & reports that provide visibility into CRM performance and customer health
Deliver concise, executive-ready insights highlighting trends, risks, and opportunities
Establish consistent measurement standards and reporting frameworks across initiatives and markets
Work closely with Data, Engineering, and Marketing Technology partners to ensure data accuracy, availability, and scalability
Support improvements to data infrastructure, tracking, and integrations across CRM platforms and analytics tools
Act as a strategic analytics partner to CRM, Product Marketing, and Growth teams
Define analytics best practices, documentation, and processes to support scalable measurement
Ensure data governance, consistency, and compliance in all reporting and analysis
Proactively identify gaps in data, tooling, or processes and recommend solutions
Qualification
Required
5–8+ years of experience in analytics, CRM analytics, lifecycle marketing, or customer insights
Strong experience analyzing CRM and customer lifecycle data in a digital, DTC, or media environment
Proficiency with CRM platforms and analytics tools (e.g., Braze, SFMC, Redfast Tableau, or similar)
Demonstrated ability to translate data into actionable insights and strategic recommendations
Excellent communication skills with experience presenting to senior stakeholders
Language skills: a) French - b) Danish - c) Portuguese (individual languages not all together)
Mandatory Skills: Benefits Management, Project Planning, Project Governance
Preferred
Experience supporting streaming, media, or subscription-based businesses
Familiarity with experimentation methodologies, incrementality analysis, and cohort-based analysis
Exposure to global or multi-market analytics environments
Company
Enterprise Solutions Inc.
Enterprise Solutions, Inc. is a technology-intensive services company.
501-1000 employees
H1B Sponsorship
Enterprise Solutions Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (1)
2022 (2)
2021 (3)
2020 (9)
Funding
Current Stage
Late StageCompany data provided by crunchbase