Nebraska Methodist College · 4 hours ago
RC Systems Analyst/Trainer
Nebraska Methodist Health System is focused on providing exceptional care to the communities they serve. The Revenue Cycle Analyst/Trainer is responsible for operationalizing and maintaining education programs, planning and leading training initiatives, and monitoring quality and performance within the revenue cycle.
Higher Education
Responsibilities
Develop, organize and implement revenue cycle training program for new hires and staff development across revenue cycle functions
Complete all training based on approved departmental guidelines
Provide in person and eLearning based on departmental needs and material covered
Ensure access to applications and provide assistance with login issues
Develop, produce and maintain various forms of training materials
Coordinate with IT to deploy written, eLearning or web based training materials
Engage internal and external resources to ensure training materials are up to date with latest information
Plan, build and maintain the Cerner TRN environment to offer a real time training environment
Creates training materials for new project implementations
Provide support to Revenue Cycle systems end users
Respond to requests in a timely manner
Troubleshoot issues and implement solutions to problems
Complete requests for additional access, equipment and resources
Communicates end user process changes, system issues and/or enhancements
Provides onsite support and expertise in utilization of the Revenue Cycle applications
Serves as the subject matter expert in analysis of current processes
Performs onsite evaluation of processes and procedures utilized in departments and identifies opportunities for additional support, training and enhanced processes
Provides on-site support during new project implementations
Properly document resolutions and ensure documentation is available for other users
Collaborate with IT in testing, implementation and support of software upgrades and enhancements
Test software upgrades and enhancements
Document testing results in proper format
Qualification
Required
High School Diploma or equivalent required
Minimum 3 years' experience in a healthcare or training setting such as Revenue Cycle, Scheduling, Registration or Billing required
Skill with verbal and written communication
Skill using computers and associate software
Skill using critical thinking and analysis
Knowledge of the revenue cycle process
Knowledge of Microsoft Office applications
Knowledge of medical terminology
Knowledge of HIPAA, JCAHO, EMTALA, and other compliance requirements
Ability to perform quantitative analysis
Ability to simplify and communicate concepts to a variety of individuals
Ability to account for individual needs/learning styles when educating staff
Ability to engage and motivate staff members at all levels
Preferred
Bachelor's degree in business, healthcare management, education or related field preferred
Experience instructing adult learners preferred
Experience developing curricula and training resources preferred
Experience with relevant hospital systems (e.g., Cerner Revenue Cycle Applications) strongly preferred
Benefits
Competitive pay
Excellent benefits
Great work environment
Company
Nebraska Methodist College
Established in 1891, Nebraska Methodist College is a private, fully accredited nursing and healthcare professions college and an affiliate of Methodist Health System.