Northrop Grumman Federal Credit Union · 8 hours ago
Member Service Representative I or II-Onsite
Melbourne, FL
Full-time
Onsite
Entry, Mid Level
$24/hr - $26/hr
2+ years expNorthrop Grumman Federal Credit Union is one of the most financially solid credit unions in the nation, dedicated to helping its members fulfill their financial dreams. The Member Service Representative I or II will promote credit union products and services, provide counsel to members, and perform various member transactions under supervision.
Credit BureauFinanceFinancial ServicesInsurance
Responsibilities
Responsible for the promotion of credit union products and services to members either on the telephone or in person
Provides counsel to new and existing members in regards to the various credit union services with an emphasis on all current promotions
Performs assigned member transactions as required
May be required to support other departments as needed up to 75% of the time, including but not limited to inbound and outbound member service phone calls
Responsible for performing assigned tasks associated with the processing of member transactions as required
These transactions include, but are not limited to, receiving and disbursing funds in accordance with all credit union policies and procedures, processing mail transactions, and processing authorized account changes
Experience in processing lending transactions and new account openings
Qualification
Required
High school graduate or equivalent
Minimum of 2 years of previous member service experience, preferably with a CU/bank
Ability to resolve routine member inquiries
Experience in processing lending transactions and new account openings
Successful record of accomplishment of working within established guidelines
Ability to manage multiple tasks and consistently attend to defined priorities within each business day
Company
Northrop Grumman Federal Credit Union
Northrop Grumman Federal Credit Union provides members with financial support through credit loans and insurance.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Rabinowitz
Chief Executive Officer
Aaron Hibbard, NCCO, NCRM
Chief Compliance Officer
Recent News
2023-04-04
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