Shore United Bank · 2 hours ago
Bank Teller
Shore United Bank is a full-service financial institution with a rich history dating back to 1876. They are seeking a Branch Banking Specialist II to provide exceptional customer service and assist clients with their financial needs through various banking transactions.
BankingFinancial ServicesLending
Responsibilities
Assists clients with transactions, performing operational duties and processing work while maintaining audit standards, security, and control functions to protect the Bank from loss
Promotes timely and courteous service by ensuring questions are answered, providing friendly and accurate service, making proper referrals as necessary, meeting customer needs and expectations, uphold and meet customer service guidelines
Establishes new banking relationships through conversations based on their financial needs
Provides account servicing and maintenance to include address changes, ATM card disputes, online banking setup and reset of passwords
Recommends bank products and services to customers by having beneficial conversations during daily transactions
Opens new consumer and business accounts including CDs, IRAs, and safe deposit boxes
Adheres to compliance with regulations and Branch operational policies and procedures, conducting branch security checks of alarm and video systems, and completing required reports according to established policies, procedures, and regulations accurately and timely
Assists sales platform with daily pre-shift huddles, branch incentive contests and weekly referral goals
Works closely with bank partners for client referrals to Merchant, Wye Financial, Commercial Relationship Managers, Branch Lenders
Represents the Bank in a manner that maintains and expands positive relations with all customers, potential customers, and co-workers
Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace
Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g., Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, SAFE Act, etc.; ensures that the office and all personnel adhere to the same
Participates in required training sessions, including training for compliance with BSA/AML policies and procedures
Qualification
Required
High school diploma/GED equivalent
1 year experience successfully providing excellent customer service in a fast-paced environment
1 year experience as a bank teller OR Bachelors degree in Business, Finance, or similar OR management experience can stand in lieu of bank experience
Benefits
Comprehensive benefits package for full-time, permanent employees including health, dental, vision, company-paid life insurance, mental health well-being, short-term and long-term disability, and much more!
Paid parental leave
401k savings plan with up to a 4% company match
Employee Stock Purchase Plan
Employee perks such as: employee banking services, loan discount program, education assistance, career development program, Employee Assistance Program, and wellness initiatives.
Opportunity for growth and advancement
Paid training program and continuous training sessions throughout the year on various topics
Generous paid time off and paid sick time
Community involvement opportunities
Company
Shore United Bank
Shore United Bank provides banking, loans and other financial services.
Funding
Current Stage
Late StageLeadership Team
Recent News
Maryland Daily Record
2026-01-03
2025-10-23
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