Capital Area Community Services Inc. · 4 weeks ago
Family Support Assistant - Financial Literacy - Full Time
Lansing,MI,US
Full-time
Onsite
Entry, Mid Level
$18.20/hr - $18.21/hr
2+ years expCapital Area Community Services Inc. is seeking a Family Support Assistant to provide family support services to individuals accessing services through the Financial Literacy team. The role focuses on advocacy and referral services to promote individual and family independence, requiring strong interpersonal skills and the ability to work cooperatively within a team.
Non-profit Organization Management
Responsibilities
Provides family support services to individuals seeking services through Capital Area Community Services, Inc. that include needs assessment, direct and referral services, advocacy, and follow-up to assist individuals in meeting basic needs
Work at various locations as needed within the agency service area(s)
Serves as first contact for incoming phone calls, intake, and assessment
Determines program eligibility and coordinates transition to a Financial Capabilities Counselor for case management
Assists participants with the complexities related to specific assistance applications for needed services
Assists participants in the selection of educational enrichment activities to comply with program requirements
Maintains up-to-date participant files, including assessment, direct and referral services, follow-up, and other participant contact
Provides participants with community resource information and explanation of how to access services
Serves as a role model to guide others along the self-sufficiency continuum
Works cooperatively as part of the Financial Literacy team to address the needs of the low income population
Assists with special projects upon request
Qualification
Required
Minimum of a two-year degree required. Relevant, equivalent experience may be accepted in lieu of a degree
Minimum of two years' experience in the delivery of direct and information/referral services to the low-income community
Sensitivity to the needs of others with the ability to encourage and guide others in their quest for independence
Good oral and written communication skills
Ability to work with a diverse population in an effective manner
Advanced computer skills required
Benefits
Benefits Package: 1st of the month after 60 days of employment
Company
Capital Area Community Services Inc.
Capital Area Community Services, Inc.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase