USAJOBS · 23 hours ago
Travel and Ticket Advisor
USAJOBS is seeking a Travel and Ticket Advisor for the Information, Tickets & Travel facility at MacDill AFB, FL. The role involves providing reservation and ticketing services, offering travel guidance, and assisting customers with travel-related inquiries.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
Responsibilities
Primarily responsible in establishing and administering commercial reservation and ticketing services with airlines, hotels, cruises, and trip insurance tour packages and travel related services for customers
Provides clear and accurate guidance and coordination of leisure travel information and referral services for individual and group customers. Works under the supervision of ITT Coordinator
Provides advice concerning passports, visas and travel protocols. Uses preferred suppliers for the best value for customers
Assists the coordinator in the operation of Attraction Tickets and Tours
Greets and assists customers on a daily basis by providing complete and updated ticket information to all eligible users
Performs administrative work as needed to support the mission
Controls security of change funds, cash sales and safe contents
Prepares daily activity reports and deposits in accordance with NAF accounting policies and related directives
Edits reports for correctness and neatness before submission
Assists in maintaining and conducting monthly inventory
Performs general office duties to include telephone usage, preparation of general correspondence and routine typing
Participates in site visits, conferences and other training conducted by the coordinator
Performs other related duties as assigned
Position is a Position of Trust
Qualification
Required
Desirable a minimum 1 year experience with computer based travel reservations and theme park ticketing to include domestic and international travel
Must have simple clerical and bookkeeping experience
Must be able to read and write English and have a clear speaking voice
Subject to a satisfactory completion of a T1 national background check investigation
Must have Microsoft office experience
Basic knowledge of world geography
Ability to handle customer complaints and concerns
Preferred
Cruise Line International Association (CLIA) cruise counselor certified or presently enrolled in certification process
Company
USAJOBS
USAJOBS enables federal job seekers to access job opportunities across hundreds of federal agencies and organizations.
Funding
Current Stage
Late StageRecent News
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