Microsoft · 1 day ago
Senior Product Manager- CxE Community Manager
Redmond, WA
Full-time
Onsite
Mid, Senior Level
$120K/yr - $235K/yr
5+ years expMicrosoft is committed to reshaping security and empowering users with a security cloud. The Senior Product Manager- CxE Community Manager will focus on channel partner engagement to enhance customer experience and accelerate product adoption, while fostering collaboration between engineers and customers.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
No H1B
U.S. Citizen Only
Responsibilities
Understand the Intune & Management product strategy & priorities, then converting this to a product-aligned community strategy to execute upon - with established success metrics
Lead a vteam of peers to execute community strategy, executive communications, and insights advocacy
Execute Security Advisors (formerly Customer Connection Program) engagements for the Intune suite of products - this is a end-user co-development program executing research, focus groups, and private previews during the development process
Drive complex cross-team programs to improve the overall health of community execution and Security Advisors program (www.aka.ms/SecurityCommunity)
Leverage automation and AI to streamline repetitive tasks, improve products, & improve services
Drive a customer-obsession-culture within engineering - encouraging usage of our program and services to keep end-users at the center of our engineering efforts
Partner with external teams for increased impact, advocacy, and amplification of community programs
Continually learn and grow product knowledge, understanding that our priorities shift and we are the first on-board when new products are being researched and designed
Document, track, and advocate for end-user feedback to be incorporated into our products - which includes understanding how to prioritize asks and document them for future advocacy work
Qualification
Required
Bachelor's Degree AND 5+ years experience in product management or customer experience engineering
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Preferred
Bachelor's Degree AND 8+ years experience in product management or customer experience engineering
Experience with Microsoft Security products, specifically Management and Intune
Experience interpreting product strategy into real-world community execution to glean insights and achieve business goals
4+ years experience improving products, features, or experiences for end users through research, focus groups, or co-development
4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product)
2+ years experience taking a product, feature, or experience to end users
Ability to forge trusted relationships with partners communicating on behalf of Microsoft Security engineering, facilitating understanding of the value proposition of Microsoft product portfolio
Highly adaptable to change and comfortable pivoting in response to changing circumstances and ambiguous situations within a dynamic and fast-paced environment
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
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2026-01-16
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