Planet Pharma · 20 hours ago
Credit Manager
Tennessee, United States
Contract
Onsite
Mid, Senior LevelPlanet Pharma is a company focused on managing credit risk and collections processes. The Credit Manager is responsible for overseeing customer credit evaluation and collections to ensure healthy cash flow and minimize bad debt exposure.
BiotechnologyHealth CarePharmaceutical
Responsibilities
Implementing and reviewing the company's credit and collection policies and procedures
Managing and overseeing the collection of outstanding debts from clients and customers
Communicating with customers regarding their accounts and any overdue payments
Manage the end-to-end collections process to ensure timely payment of outstanding invoices
Develop and execute collection strategies to reduce delinquency and improve Days Sales Outstanding (DSO)
Oversee escalations for past due accounts, including payment plans, account holds, and referrals to external collection agencies or legal counsel as needed
Resolve billing issues, disputes, and short payments in coordination with internal teams
Resolving customer queries and disputes related to invoices
Prepare regular reports for leadership on credit exposure, overdue accounts, and collection
Negotiating repayment plans with customers when necessary
Ensuring compliance with local, state, and federal laws regarding collections and credit practices
Continuously improve credit and collections processes, tools, and controls
Implement best practices and automation to enhance efficiency and scalability
Lead, mentor, and develop credit and collections team
Other job duties as assigned
Qualification
Required
Experience in managing credit risk and collections processes
Strong understanding of credit evaluation and accounts receivable collections
Ability to communicate effectively with customers regarding their accounts and overdue payments
Experience in developing and executing collection strategies
Ability to oversee escalations for past due accounts
Experience in resolving billing issues, disputes, and short payments
Ability to prepare regular reports on credit exposure and overdue accounts
Experience in negotiating repayment plans with customers
Knowledge of compliance with local, state, and federal laws regarding collections and credit practices
Ability to continuously improve credit and collections processes
Experience in implementing best practices and automation for efficiency
Leadership skills to mentor and develop a credit and collections team
Company
Planet Pharma
Planet Pharma is a pharmaceuticals company.
Founded in 2009
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Cynthia Lewis
Senior Executive Recruiter, Life Sciences - PPG Advisory Partners
Emma Morris
President, PPG Advisory Partners
Company data provided by crunchbase