FanDuel · 5 hours ago
Payments and Fraud Operations Senior Analyst
Orlando, FL
Full-time
Hybrid
Mid, Senior Level
$72K/yr - $90K/yr
3+ years expFanDuel is the premier mobile gaming company in the United States and Canada. They are seeking a Senior Fraud & Payments Operations Analyst to oversee the day-to-day operations of the Fraud and Payments Ops function, ensuring high-quality results and training new team members.
Fantasy SportsGamingSports
Responsibilities
Work closely with the team supervisors to maintain operational policies, procedures, and service level agreements in order to ensure consistent operational performance and high-quality results
Conduct daily reviews of risk reporting to detect, prevent and mitigate fraudulent or suspicious activity, including but limited to customer deposits and withdrawals
Provide inbound support for customer fraud, payment inquiries, and escalations
As necessary, assist with ad hoc fraud and payment escalations, investigations, related projects/assignments, and cross-functional support
Work with new team members to ensure they are trained on all Fraud and Payments Ops tasks
Identify and document any training or knowledge gaps within the Fraud and Payments Ops team
Act as a liaison between Fraud & Payments Analysts and Management
Work with the team to ensure that tasks are prioritized at an operational and efficient level
Work closely with internal and external stakeholders like VIP, Client Funds, Finance, Fraud, CS, and payment and fraud providers
Perform all related and compatible duties as assigned and assist in ad hoc projects
Qualification
Required
Minimum of 3 years of experience in payments and fraud in daily fantasy sports, online gaming, or related industries
Proficient knowledge of online gaming payment methods, fraud schemes and categories, and common fraud prevention strategies and systems
An understanding of Anti-Money Laundering detection methods and regulations
Experience with Microsoft Office Suite (Excel, Powerpoint, Word), including a strong understanding of Microsoft Excel Functions (VLOOKUP, SUMIF, etc.)
Strong written, communication, organizational, problem-solving, and analytical skills
Ability to communicate with technical and non-technical stakeholders at various levels across multiple business units
Preferred
Bachelor's degree from an accredited university in a related field preferred
Passion for sports and/or gaming industry a plus
Benefits
Medical, vision, and dental insurance
Life insurance
Disability insurance
A 401(k) matching program
Paid personal time off
14 paid company holidays
Paid sick time in accordance with all applicable state and federal laws
Company
FanDuel
FanDuel is a gaming company that offers sportsbook, daily fantasy sports, horse racing, and online casino games.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$416.2MKey Investors
Kohlberg Kravis RobertsShamrock Capital AdvisorsComcast Ventures
2020-12-03Acquired
2017-09-12Series E
2016-09-14Convertible Note· $55M
Leadership Team
Josh Ives
SVP Customer Experience Operations
Caralyn Cooley
Chief People Officer
Recent News
Sports Business Journal
2026-01-19
2026-01-13
2026-01-12
Company data provided by crunchbase