Amerit Consulting · 6 hours ago
Junior Technical Writer
Amerit Consulting is a fast-growing staffing and consulting firm that provides a range of services to Fortune 500 companies and smaller organizations. They are seeking a Junior Technical Writer to create clear and accurate documentation for their products, including user guides and API references, while collaborating with various teams to ensure quality and consistency.
Responsibilities
Create clear, accurate documentation for Stellarus products in two variants: internal (for engineers/operations) and external (customer facing)
Write and maintain user/admin guides, implementation runbooks, API/SDK references, and release/change notes
Translate inputs from Product, Engineering, and Operations into structured, task focused content that supports client implementations
Explain APIs and integrations at a practical level (authentication, endpoints, examples, error handling) and provide executable samples where appropriate
Apply company style and plain language standards; ensure accessibility, correct terminology, and consistent voice across documents
Manage versioning and changelogs, align docs to product releases, and maintain a simple content inventory (owner, last review, next review)
Work with modern tooling—Markdown, Git, Confluence or GitBook, and work management tools (Linear or Jira)—and follow docs as code practices
Collaborate to run SME reviews (PM, Eng, Ops, Support, Compliance) and capture approvals; track and address feedback quickly
Uphold quality: tested procedures, accurate screenshots/redactions, link checks, and clear troubleshooting/rollback steps
Qualification
Required
Candidate must be authorized to work in USA without requiring sponsorship
Create clear, accurate documentation for Stellarus products in two variants: internal (for engineers/operations) and external (customer facing)
Write and maintain user/admin guides, implementation runbooks, API/SDK references, and release/change notes
Translate inputs from Product, Engineering, and Operations into structured, task focused content that supports client implementations
Explain APIs and integrations at a practical level (authentication, endpoints, examples, error handling) and provide executable samples where appropriate
Apply company style and plain language standards; ensure accessibility, correct terminology, and consistent voice across documents
Manage versioning and changelogs, align docs to product releases, and maintain a simple content inventory (owner, last review, next review)
Work with modern tooling—Markdown, Git, Confluence or GitBook, and work management tools (Linear or Jira)—and follow docs as code practices
Collaborate to run SME reviews (PM, Eng, Ops, Support, Compliance) and capture approvals; track and address feedback quickly
Uphold quality: tested procedures, accurate screenshots/redactions, link checks, and clear troubleshooting/rollback steps
Document Mgmt
Technical Writing
Product Development (Knowledge of Product Mgmt.)
Customer Support Desk (Help Desk)
Self-Service Troubleshooting
Preferred
Healthcare/PHI awareness (HIPAA)
basic API literacy
ability to create simple system diagrams
Benefits
Health, dental, vision, Medicaid and Medicare healthcare service plans
Company
Amerit Consulting
Amerit Consulting is a staffing and recruiting company that offers temporary staffing and payrolling services.
Funding
Current Stage
Late StageRecent News
2023-03-15
2022-07-12
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