Palo Alto Networks · 6 hours ago
Sr. Partner Delivery Leader
United States
Full-time
Remote
Senior Level, Lead/Staff
$152K/yr - $246K/yr
10+ years expPalo Alto Networks is dedicated to protecting our digital way of life through innovation and impactful technology. The Senior Partner Delivery Leader serves as a Strategic Advisor for critical partner relationships, managing post-sales interactions and ensuring partner success with the company's products.
Agentic AICloud SecurityCyber SecurityNetwork SecuritySecurity
No H1B
Responsibilities
Oversee end-to-end partner service lifecycle to minimize "Time to Revenue" (TTR) and “Time to Adoption” (TTA) and unblock technical friction delaying monetization
Partner with Sales to ensure 100% alignment between Sales Account Plans and post-sales Partner Success Plans (PSP)
Serve as the principal Strategic Advisor for delivery requirements, orchestrating a unified "Customer Surround Model" across Product, R&D, and Support to ensure a seamless post-sales journey for the partner
Lead the governance of partner compliance standards, ensuring rigorous adherence to training and certification requirements while providing oversight to guarantee the quality and integrity of the partner’s managed service delivery
Orchestrate partner capacity scaling by converting sales forecasts into actionable delivery strategies; proactively identify and remediate capability gaps to ensure high-velocity end-customer deployments
Lead the resolution of high-impact partner escalations by synchronizing cross-functional efforts across Account Teams, Engineering, and Partner stakeholders; ensure rapid recovery and long-term stability for critical customer environments
Identify “At Risk” accounts; lead cross-functional recovery strategies that stabilize partner delivery and protect commercial interests
Facilitate high-impact Quarterly Service Reviews (QSRs) to ensure strict alignment with long-term strategic objectives; validate partner delivery capabilities and technical maturity to guarantee readiness for upcoming product launches and complex future deployments
Lead the identification and remediation of systemic service delivery issues; leverage data-driven insights to resolve cross-partner bottlenecks and uphold the highest standards of end-customer satisfaction
Aggregate global partner delivery trends and product friction points to develop high-impact Voice of the Partner (VoP) insights
Qualification
Required
10+ years of experience in Post-Sales Account Management, Partner Success, or Program Management within a matrixed Service Provider and Global Service Integrator environment
Exceptional executive presence, with strong verbal and written communication skills to engage with stakeholders from the SOC analyst to the CISO
Experience acting as a trusted advisor to senior security leaders, with the ability to diagnose challenges and deliver strategic recommendations
Ability to link technical deployment outcomes to business metrics like TTR, TTA, and Renewal Risk
Experience managing partner health through data (SKUs, CRM/IT systems, and telemetry)
BS/BA in Computer Science, Engineering, or Business; or equivalent industry experience
Preferred
Technical experience in the CyberSecurity domain or with Managed Security Service Providers (MSSPs)
PMP or ITIL certification
Experience with AI-driven productivity tools for operational reporting
Proven track record in strategic governance and risk mitigation (e.g., executing 'Get Well' plans)
Benefits
Restricted stock units
Bonus
Company
Palo Alto Networks
Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$65MKey Investors
Icon VenturesLehman HoldingsGlobespan Capital Partners
2012-07-20IPO
2008-11-03Series C· $10M
2008-08-18Series C· $27M
Leadership Team
Helmut Reisinger
CEO EMEA
Nikesh Arora
Chairman CEO
Recent News
2026-01-22
The Motley Fool
2026-01-22
Company data provided by crunchbase