Staples · 2 hours ago
Senior Manager Product Management - Dropship
Framingham, MA
Full-time
Onsite
Senior Level, Lead/Staff
$126K/yr - $174K/yr
8+ years expStaples is a business-to-business company focused on delivering customer-centric site experiences. The Senior Manager of Product Management will drive the product roadmap and development for digital products, focusing on market dynamics and customer needs while leading a team of product owners.
ConsumerE-CommerceEnterprise SoftwareOffice SuppliesRetail
Responsibilities
Conduct market research and competitive analysis to create a product vision
Develop and manage the product roadmaps for a set of products
Lead the product planning process form grooming the backlog to prioritization to developing epics and user stories
Partner with cross-functional business and tech teams to ensure alignment
Manager a team of product owners through ongoing coaching and development
Own the product vision and roadmap for dropship capabilities, including supplier onboarding, product setup, order transmission, inventory updates, and delivery to completion tracking across third party partners
Partner closely with supply chain, fulfillment, vendor management, and engineering teams to define and prioritize integrations between external supplier platforms and Staples systems- ensuring reliable, scalable dropship operations without direct ownership of fulfillment centers
Define and measure dropship performance metrics, building product capabilities that provide visibility into supplier performance, order accuracy, lead times, and customer experience, and using those insights to drive continuous improvement
Qualification
Required
Bachelor's degree in Business, Technology, or a related field, or equivalent work experience
8+ years of experience in product management or a related field, with a strong focus on eCommerce
3+ years of management experience, leading product management teams or similar
Intellectually Curious and Continuous Learner- interesting in asking 'why' and not afraid to explore or suggest crazy ideas; comfortable with ambiguity, a hunger to learn, and a seeker of new challenges
Communicator and Influencer- effective at communicating complex ideas clearly to various audiences; able to rally associates to work with you to solve problems
Trusted Collaborator and Team Player- build long-lasting relationships; enjoy working with diverse people and driving the team toward a common goal; ability to put the team before yourself
Customer Centric and Passionate- demands the customer is the focal point of all decisions; a desire to fully understand customer needs; a bias towards action and eagerness to get it right when encountering
Strong analytical skills and data-driven decision-making capabilities
Demonstrated ability to develop innovative solutions to complex problems
Own the product vision and roadmap for dropship capabilities, including supplier onboarding, product setup, order transmission, inventory updates, and delivery to completion tracking across third party partners
Partner closely with supply chain, fulfillment, vendor management, and engineering teams to define and prioritize integrations between external supplier platforms and Staples systems- ensuring reliable, scalable dropship operations without direct ownership of fulfillment centers
Define and measure dropship performance metrics, building product capabilities that provide visibility into supplier performance, order accuracy, lead times, and customer experience, and using those insights to drive continuous improvement
Preferred
Master's degree in a related field
Able to translate business strategy and analysis into consumer facing digital products
Experience in the specific industry (e.g. B2B, supply chain, office supplies)
Prior experience working with dropship platforms such as Rithum (ChannelAdvisor) or Mirakl, including supplier onboarding, catalog ingestion, order routing, inventory synchronization, or performance monitoring
Background in integration driven product environments, with hands on experience partnering with engineering teams to deliver complex, multi system workflows (APIs, third party platforms, service to service integrations), without needing to write or review code
Demonstrated success operating in ambiguous problem spaces, where requirements are not fully defined upfront-able to break down complex vendor, product, and operational challenges into clear product outcomes and incremental solutions
Benefits
Inclusive culture with associate-led Business Resource Groups
22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs
And more!
Company
Staples
Staples is a provider of workspace products such as furniture, technology, cleaning products, and traditional office supplies.
10001+ employees
H1B Sponsorship
Staples has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (172)
2023 (147)
2022 (161)
2021 (121)
2020 (178)
Funding
Current Stage
Public CompanyTotal Funding
$7MKey Investors
US Department of Energy
2024-07-09Grant· $7M
2017-06-28Acquired
1999-11-15Post Ipo Equity
Leadership Team
Michele Parzianello
Chief Sales Officer
Recent News
The Morning Call
2025-12-07
Agri Investor
2025-12-02
Company data provided by crunchbase