Transdev North America · 3 hours ago
Customer Service Representative
Norcross, GA
Contract
Onsite
New Grad, Entry Level
$17/hr - $17/hrTransdev North America is a leader in mobility solutions, operating transportation systems across the U.S. The Customer Service Representative will act as a liaison for customers, providers, and clients, ensuring timely responses to inquiries and concerns while maintaining a comprehensive understanding of policies and procedures.
AutomotiveHospitalityTransportationTravel
No H1B
Responsibilities
Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor
Comprehensive understanding of policies and procedures
Meet or exceed established performance requirements
Document trip authorizations and details including transportation type, pickup times, appointment times and addresses
Other duties as required
Qualification
Required
High School Diploma, GED or equivalent
Computer literate
Excellent customer service skills
Ability to operate standard telephone system
Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason
Must be able to work shifts or flexible work schedules as needed
The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen
Work environment will be a combination of both indoors and outdoors
Applicants must successfully pass a pre-employment drug screen
Applicants must be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)
Benefits
Vacation: up to 14 days per year
Paid Sick Leave: 8 hrs monthly full-time employees/ 5 hrs monthly part-time employees
Medical, dental & vision after 90 calendar days of employment for full-time employees
Life insurance
401k retirement benefits
Company holidays
Company
Transdev North America
Transdev North America is the largest private sector operator of multiple modes of transit in North America, providing bus, shuttle.
Founded in 1998
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Laura Hendricks
Chief Executive Officer
Fred Craig, Jr. PE
Chief Operating Officer Transdev Rail Inc.
Recent News
2025-10-17
Transdev North America
2025-06-24
Company data provided by crunchbase