Strategic Staffing Solutions · 6 hours ago
Information Technology Architect (ServiceNow)
Charlotte, NC
Contract
Hybrid
Senior LevelStrategic Staffing Solutions is currently looking for a ServiceNow Architect on a W2 contract for one of its clients. The ServiceNow Architect will be responsible for designing ServiceNow solutions that align with the client’s IT strategy and will collaborate with IT teams to ensure the platform meets business needs and performance standards.
ConsultingCRMHuman ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Hiring Manager
Suganya Prabhakar
Responsibilities
Design ServiceNow solutions based on business requirements
Evaluate emerging ServiceNow technologies and the evolution of current functionality to define roadmaps to meet business needs
Develop and manage the target design, policies, and standards, working proactively to maintain a stable, viable architecture and ensure consistency of design across multiple projects
Provide ownership of solutions, working with members of the lead technical team to ensure its feasibility
Work closely with the Enterprise Architecture team to align with the client’s strategies
Managing the ServiceNow solution design for complex projects, ensuring best practices, quality, and fit for purpose outcomes
Provide advice on alternative options, risks and the associated impact to the business and technical architecture
Drive the continuous improvements of our technical capability, implementation methodology and service offerings based on user experiences, ensuring a value driven approach
Mentor other team members in implementation methodology, solution design, ServiceNow configuration and best practice
Provide technical leadership and guidance to the ServiceNow development team
Stay updated with the latest ServiceNow features and technologies to enhance system capabilities
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or related field
Proven experience as a ServiceNow architect or developer, particularly in Cloud technologies (AWS/Azure)
Strong understanding of IT service management and business processes
Excellent problem-solving and project management skills
Proven experience as a key technical resource leading the development of solutions in ServiceNow environments that have implemented and provided excellent design architecture in areas such ITSM, HRSD, ITOM, ITAM, integrations, etc
Experience with scripting in ServiceNow (JavaScript, AngularJS, etc.)
Experience with Web Technologies (XML, HTML, JavaScript, Web Services)
Experience with architecting or developing solutions within the cloud (AWS)
Excellent knowledge of technical components such as LDAP, VPN, SSL and other such technologies
Knowledge of ITIL frameworks and methodologies
Strong ability to demonstrate analytical and problem-solving skills with excellent verbal, written and time management skills
Demonstrated ability to influence and consult to all levels of stakeholders (providing options with pros, cons and risks) around all key technical decisions during project delivery with outstanding results
Demonstrated ability to mentor staff in development and release management relative to the ServiceNow platform to drive quality, value and best practice
Preferred
CTA/CMA certified
ITIL Foundation certified
Certified ServiceNow System Administrator
Certified CSM, ITSM and ITOM Implementation Specialist
Knowledge or experience of Agile or SCRUM
Understanding of Cybersecurity practices and programs
Experience in Government Community Cloud
ServiceNow Certified System Administrator or Certified Application Developer
Company
Strategic Staffing Solutions
Strategic Staffing Solutions is a recruiting company which helps companies find suitable employees in various industries.
Founded in 1990
1001-5000 employees
H1B Sponsorship
Strategic Staffing Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (93)
2023 (95)
2022 (53)
2021 (53)
2020 (57)
Funding
Current Stage
Late StageLeadership Team
Cindy Pasky
Founder and CEO
Recent News
DBusiness Magazine
2025-05-01
Crain's Detroit Business
2025-02-03
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