Fifth Dimension · 9 hours ago
AI Solutions Architect (New York)
New York, NY
Full-time
Onsite
Senior Level
$200K/yr - $250K/yrFifth Dimension is an international startup focused on bringing AI automation to document-heavy industries, particularly in real estate. As an AI Solutions Architect in New York, you will lead the technical relationship for enterprise accounts, facilitating customer discovery sessions, building AI-driven solutions, and ensuring customer self-sufficiency through training and support.
Artificial Intelligence (AI)Content MarketingDigital Marketing
Responsibilities
Lead customer discovery sessions to decompose business processes into technical requirements
Build skill packs, workflows, and platform extensions using our AI tools
Quality assure all deliverables before customer handover
Create adoption playbooks to train customers to self-sufficiency
Translate new features into customer value, design skills that maximize adoption
Be the voice of customers to Product and Engineering - write feature requests with clear ROI, advocate for customer needs, influence roadmap priorities
Support pre-sales with technical input when needed (not primary focus)
Qualification
Required
Experience as a Technical Account Manager, Solutions Architect, or Senior Customer Engineer at an enterprise SaaS company
Track record managing complex customer relationships simultaneously with strong project management discipline
Exceptional AI/prompting ability - you use AI tools extensively in your work, not just casually
Technical depth to build solutions, advocate for feature changes, and make quality judgements
Comfort being the primary technical face to customer executives
Ability to make technical trade-off decisions without constant escalation
Experience translating between customer needs and product requirements
Preferred
Real estate, financial services, or legal industry knowledge
Experience at a high-growth startup where you wore multiple hats
Previous experience working closely with C-suite executives
Comfort working across US/international teams and time zones
Benefits
Meaningful equity (on a standard vesting schedule)
2% company-sponsored 401(k) contributions
Company-sponsored healthcare, dental, and life insurance
Unlimited PTO
$100 monthly wellbeing budget
Tailored support for exceptional challenges. This looks different for everyone, but can include contributions to:
Gender-affirming care
Private specialist and scans for an injury
ADHD/Autism diagnosis
IVF
Therapy
Enhanced Parental Leave
14 weeks full pay (followed by standard statutory pay) for primary caregiver
6 weeks full pay for secondary caregiver
$1000 annual training budget
Company
Fifth Dimension
Fifth Dimension is a technology company dedicated to bringing AI to the real estate industry.
Founded in 2023
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$9.83MKey Investors
Speedinvest
2024-09-18Seed· $7M
2023-10-11Pre Seed· $2.83M
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