Eaton · 4 hours ago
Lead Field Service Representative
Fenton, MO
Full-time
Onsite
Mid, Senior Level
$97K/yr - $143K/yr
5+ years expEaton is a company known for having the largest and most experienced team of field services technicians and engineers in the industry. They are seeking a Lead Field Service Representative to support customers across the power system lifecycle, providing technical support for electrical power distribution equipment and identifying sales opportunities.
Electric Vehicle
No H1B
Responsibilities
Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies; identify and present additional sales opportunities to customers
Provide 24/7 on-call availability in field service engineering and technical support for electrical power distribution equipment
Proficient in power distribution, troubleshooting, test equipment operation communication, policies, software, parts knowledge, and safety precautions
Develop and maintain strong working relationships with customers, service shops, and other organizations
Possess knowledge of UL, NEMA, and NEC standards
Generate timely and accurate service reports on work, product performance, and warranties
Manage multiple projects independently
Mentor less experienced technicians
Qualification
Required
High School Diploma or higher with a minimum of 5 years of field service in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 9 or more years of experience evaluating and servicing electrical distribution or control systems
Must be able to work in the US without corporate sponsorship now or in the future
No relocation offered, candidates within a 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation
Must have a valid driver's license
Proficient in power distribution, troubleshooting, test equipment operation communication, policies, software, parts knowledge, and safety precautions
Possess knowledge of UL, NEMA, and NEC standards
Ability to obtain and maintain a valid TWIC card
Strong computer, problem-solving and logical thinking skills
Works well under time constraints and in stressful situations
Explain technical problems and solutions
Collaborates effectively with the team to meet project deadlines
Submit to periodic customer required background and drug screenings
Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
This position requires you to drive an Eaton vehicle
Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels
Preferred
Associate's degree and/or military experience
Bachelor's degree in engineering from an accredited institution
Electrical or General Contractor's License
Professional Engineering License
Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
NICET/NETA certification
Benefits
Guaranteed 40-hour base pay, eligible for overtime and travel premiums
Career growth, mentorship and safety training
Company vehicle, toolkit, and phone
Tuition assistance for ongoing learning
Leads program with bonus pay
Opportunities across 32 service branches
Health and Welfare benefits
Retirement benefits
Programs that provide for paid and unpaid time away from work
Company
Eaton
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere.
Founded in 1911Dublin, Dublin, IRL
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.6MKey Investors
Michigan Economic Development Corporation
2023-06-22Grant· $0.6M
Leadership Team
Craig Arnold
Chairman and CEO
Gerard Devito
Vice President and Chief Technology Officer Eaton Vehicle Group
Recent News
The Buzz - Electric Vehicle News
2024-05-23
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