Norwegian Cruise Line Holdings Ltd. · 3 hours ago
Manager Sales Analytics
Miami, FL
Full-time
Onsite
Mid, Senior Level
5+ years expNorwegian Cruise Line Holdings Ltd. is seeking a Manager of Sales Analytics who will be responsible for managing data collection, processing, modeling, and analysis. The role involves providing benchmarking, recommendations, and strategies based on findings, while collaborating closely with BI and Marketing Analytics to enhance sales performance metrics.
TourismTransportationTravel
Responsibilities
Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities
Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions
Design and build technical processes to address business issues
Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics
Ensure accuracy of data and deliverables of reporting employees with comprehensive policies and processes
Manage and optimize processes for data intake, validation, mining and engineering as well as modeling, visualization and communication deliverables
Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams
Oversee the data/report requests process: tracking requests submitted, prioritization, approval, etc
Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements
Anticipate future demands of initiatives related to people, technology, budget and business within your department and design/implement solutions to meet these needs
Organize and drive successful completion of data insight initiatives through effective management of analyst and data employees and effective collaboration with stakeholders
Communicate results and business impacts of insight initiatives to stakeholders within and outside of the company
Develop, implement, and manage reports to analyze channel performance, market performance, booking volume, yield etc. relative to global plans and forecasts. Make recommendations for tactical sales initiatives and promotions based on product needs and channel results
Develop and maintain routine cost of sale analysis inclusive of all direct expenses associated with each NA channel and travel agency segmentation
Analyze effectiveness of travel agency programs including Incremental Marketing Commitment, Management Fee, Marketing Fee and Incentive Sales programs
Enhance and develop return on investment analysis and provide recommendation to Sales Leadership for programs to drive demand in the most profitable manner
Perform special projects and provide analytical support to internal customers ranging from Corporate Finance, Revenue Management and Operations. Must rely on extensive experience to coordinate and reconcile various financial reporting systems to properly measure and evaluate corporate performance
Perform various ad hoc analysis to provide internal/external customers' analytical support
Perform other job-related functions as assigned
Qualification
Required
Bachelor's Degree
5 years' experience involving consulting, strategy, business analytics, business planning and forecasting, optimization modeling, data analytics/reporting
Must understand advanced analytical modeling and/or accounting practices and techniques, including knowledge of data mining principles: predictive analytics, mapping, collecting data from multiple data systems on premises and cloud-based data sources
Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units
Experience working with and creating databases and dashboards using all relevant data to inform decisions
Experience using analytics techniques to contribute to company growth efforts, increasing revenue and other key business outcomes
Excellent problem solving, quantitative and analytical abilities
Excellent analysis and reporting capabilities, and extensive knowledge of market and regional trends and behaviors, as well as lead management
Strong ability to plan and manage numerous processes, people and projects simultaneously
Excellent communication, collaboration and delegation skills
Strong decision-making skills to handle varying and complex situations and business judgment with the ability to efficiently analyze and manage channel profitability
Ability to manage multiple priorities and deadlines under pressure
Excellent working knowledge of database management software and advanced Excel with ability to write macros
Preferred
MBA preferred
Knowledge of travel/cruise industry and reservation/revenue management systems preferred
Advanced experience with Excel required, Essbase and Hyperion preferred
Company
Norwegian Cruise Line Holdings Ltd.
Norwegian Cruise Line Holdings Ltd.
10001+ employees
H1B Sponsorship
Norwegian Cruise Line Holdings Ltd. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (3)
2023 (6)
2022 (7)
2021 (9)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$9.26BKey Investors
L CattertonApollo
2025-09-09Post Ipo Equity· $81.29M
2025-09-08Post Ipo Debt· $1.3B
2025-06-26Post Ipo Debt· $786M
Leadership Team
Harry Sommer
President and CEO
Patrik Dahlgren
Executive Vice President Vessel Operations
Recent News
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-20
The Orlando Sentinel
2026-01-17
Company data provided by crunchbase