Array Behavioral Care · 1 day ago
Revenue Cycle Management Patient Services Coordinator
United States
Full-time
Remote
Entry Level
$17.64/hr - $21.57/hr
1+ years expArray Behavioral Care is the nation's leading virtual psychiatry and therapy practice, dedicated to transforming access to quality behavioral health care. The Revenue Cycle Management Patient Services Coordinator will serve as the main point of contact for internal and external consumers, assisting with billing workflows and supporting revenue cycle operations.
Health Care
Responsibilities
Assist in maintaining best practice in the Revenue Cycle Management
Provide support for patients and clinicians when identifying issues or breakdowns in the billing workflow
Work in KeyCare Demographic and insurance queues
Refile claims to the payers
Work with internal revenue cycle and administrative teams to identify and manage 3rd party payor denials, overpayment, and underpayment issues
Organize and upload correspondence received to the office
Review collector and refund batches for processing
Communication with patients via phone and email
Other duties as needed
Qualification
Required
Working knowledge of the practices, procedures, and concepts of healthcare revenue cycle, preferably behavioral healthcare
Ability to relate and communicate positively, effectively, and professionally with internal and external stakeholders
Work calmly and respond courteously under pressure
Collaborate and accept direction
Exhibits strong verbal and written communication and demonstrates excellent customer service skills
Ability to be adaptable, working with challenging and demanding tasks and customers
Ability to quickly evaluate and prioritize tasks in a fast-paced environment
Demonstrate detail-orientation and superior time management skills
Proficiency in MS Office (Word, Excel, PowerPoint), with strong data entry skills
Knowledge in EMR Applications (Athena, Mahler)
Preferred
1 years' experience in revenue cycle management, patient financial services, and health information systems
Benefits
Medical, dental, and vision insurance
Employer paid life & long-term disability insurance
Additional voluntary benefits include short-term disability
Voluntary employee, spousal and child life insurance
Accident, critical illness, hospital, or confinement insurance
Flexible spending accounts (FSA) and health savings account (HSA) contributions
15 days of accrued PTO annually
8 paid holidays
3 floating holidays
401k
Company
Array Behavioral Care
Array Behavioral Care telepsychiatry service provider with a mission to transform access to quality and timely behavioral health care.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$49MKey Investors
CVS HealthWells Fargo Strategic Capital
2023-01-09Series C· $25M
2021-02-09Series B· $24M
2021-01-01Series Unknown
Leadership Team
Ben Gardner
SVP Sales
Recent News
Behavioral Health Business
2025-09-12
2025-09-12
2025-08-22
Company data provided by crunchbase