Midwest Groundcovers · 4 months ago
Inside Sales Intern
MG ST CHARLES, Saint Charles, IL, US
Internship
Onsite
Intern
$16/hr - $16/hrMidwest Groundcovers is a leading company in the Green Industry, specializing in the propagation of wholesale plants. They are seeking an Inside Sales Intern to enhance customer relationships, support sales operations, and achieve sales goals while gaining valuable professional experience.
Home and GardenLandscapingWholesale
Responsibilities
Maintain basic Business Central & SharePoint skills as they apply to sales
Thoroughly understand Inside Sales’ daily operations
Answer customer questions about their accounts, quotes, orders, and/or plants
Develop customer relationships
Understand shipping and credit policies
Know when to involve department managers in the credit decision-making process
Enter quotes and orders for Midwest Groundcovers customers via MG Sales and phone calls
Understand, apply, and effectively communicate the company’s customer service policies
Active promotional selling of targeted products, product lines, and promotional focus items
Customer coordination in order maintenance, such as the will-call order maintenance or contacting customers with outdated pulled orders
Provide accurate inventory information to customers in order to actively sell plants and achieve sales goals
Understand inventory and how to read it properly
Take regularly scheduled nursery walks
Work with the quality assurance department to ensure the highest quality plants and resolve quality assurance issues
Learn about business history and culture
Acquire new skills through challenging and meaningful activities, such as specified intern projects determined at the start of the internship
Responsible for determining and achieving individual goals while working toward both personal and professional growth and while supporting the department, company, and industry
Work with the St. Charles intern team to create a presentation regarding projects during time spent at Midwest Groundcovers
Work one day a week in either UPICK, the Wholesale Office/Check-In Kiosk, or the order fulfillment area
Cross-train with other departments
Support and help other areas as necessary
Develop strong networking/mentoring relationships
Make at least three industry connections
Qualification
Required
Currently enrolled in, or recently graduated with, an Associate's or Bachelor's degree in a related field of study
Ability to communicate effectively, accurately, and concisely both orally and in writing
Excellent organizational and problem-solving skills
Strong commitment to customer service and teamwork
Strong competency in Microsoft Word, Excel, Outlook, and web browsers
Positive, action-oriented attitude towards problem solving and satisfying customer needs
Ability to output a high volume of work accurately with attention to detail
Ability to multi-task, work in a fast-paced environment, and meet deadlines
Benefits
Paid holidays
Employee discounts
Company
Midwest Groundcovers
Midwest Groundcovers is a wholesale nursery that offers Shrubs, Grasses, plants including a landscape architect, designs & a green rooftop.
Founded in 1969
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Paul Pirkle, MBA
President & COO
Company data provided by crunchbase