EMS Survey Team · 23 hours ago
Business Development Representative/Account Executive
Lansing, MI
Full-time
Onsite
Senior Level
5+ years expEMS Survey Team is focused on expanding its client base through effective business development strategies. The Business Development Representative will identify and cultivate new business opportunities while managing the RFP process and supporting the sales pipeline.
Hospitals and Health Care
Responsibilities
Prospect into EMS organizations (municipal fire/rescue, private ambulance, hospital transport, air medical, and NEMT) to build pipelines across defined territories
Engage decision-makers and influencers such as EMS Chiefs/Deputy Chiefs, Compliance Officers, QA/QI Managers, and IT Professionals
Execute multi-channel outreach (phone, email, social, events) with personalized, value-led messaging tied to EMS Survey and Billing pain points and all follow up sales activities
Maintain rigorous CRM hygiene: log activities, update lead and account data, track stages, and forecast meetings and pipeline accurately
Coordinate the Request for Proposal (RFP) process for EMS Survey & Billing Services, including:
Monitoring and tracking RFP opportunities through public and private procurement channels
Collaborating with leadership to gather necessary documents, pricing, and organizational information
Preparing and submitting professional, complete, and timely proposal responses
Conduct discovery calls with prospective clients to understand operational needs and align MHR’s solutions to meet those needs; conduct demos of appropriate solutions
Create proposals, presentations, and other sales collateral
Provides feedback from the field to inform marketing strategies and service development
Support conference and association event strategies (e.g., AAA, EMS World, Pinnacle EMS Leadership, state EMS associations) through pre-show prospecting; lead in-booth demos and after-hours activities during shows, and conduct post-show follow-up
Uphold ethical, compliant selling practices; understand and respect HIPAA and applicable regulations while conducting outreach and discovery
Meet and exceed monthly targets for qualified meetings booked, opportunity creation, outreach activity, and conversion rates
Performs other duties as required or assigned
Qualification
Required
Bachelor's degree in business, marketing, communications, or a related field (or equivalent experience)
Minimum of five (5) years of experience in business development, inside sales, preferably in healthcare, technology, or EMS-related fields
Proven success in generating pipeline and closing business with mid-market and enterprise accounts
Excellent written and verbal communication skills, including clear writing, proposal and presentation development, confident phone presence, active listening, and the ability to simplify complex topics
Strong organizational and time-management skills; able to manage multiple priorities simultaneously
Proficiency in Microsoft Word, Excel, PowerPoint, Google Suite and CRM systems
Ability to work independently and collaboratively in a team environment
Resilience and coachability; you iterate quickly based on feedback and data
Self-motivated with a proactive, goal-oriented approach
Professional demeanor with strong interpersonal and relationship-building abilities
Attention to detail and accuracy in documentation and communication
Must have a valid driver's license, reliable personal vehicle, and ability to travel for meetings, conferences, or client visits as needed
Preferred
Experience with CRM systems required; HubSpot preferred
Familiarity with or direct experience in Healthcare and/or EMS industry preferred
Prior experience managing RFPs preferred
Understanding of healthcare or EMS-related business models preferred
Company
EMS Survey Team
EMS Survey Team collects and measures the quality of both patient experiences and employee engagement, to provide actionable data for EMS leaders.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase