Eurofins Viracor BioPharma Services · 4 hours ago
Service Center Coordinator/Environmental Laboratory Project Manager - Environment Testing
Arvada, CO
Full-time
Onsite
Mid Level
$29.80/hr - $38.46/hr
4+ years expEurofins Viracor BioPharma Services is an international life sciences company that provides a range of analytical testing services. They are seeking a dual role candidate for an Environmental Laboratory Project Manager and Service Center Coordinator, responsible for managing projects and coordinating laboratory services to ensure compliance and client satisfaction.
Biotechnology
No H1B
Responsibilities
Packing or re-packing shipping kits to ship to designated laboratory locations
Maintaining inventory of routine supplies and emergency collection kits based on general common needs
Login or receive samples in LIMs to ensure short hold time methods are able to be analyzed in a prompt fashion
Knowledge of method requirements such as holding times and bottle requirements – size and preservatives
Builds and develops localized relationship with customers
Receipt and acknowledgement of client samples when dropped off or delivered
Additional duties as assigned
Perform project set up in LIMS, coordinating Orders, Bottle Kits, and login review
Reviews and approves Laboratory Report(s) and Invoices prior to delivery to client
Prepares client specific deliverables as required
Manages subcontracted work to in-network labs and outside 3rd party labs
Responsible for managing routine client projects. This includes understanding and documenting project requirements, clearly communicating client expectations to the laboratory, and negotiating an acceptable approach for both the client and laboratory. Must maintain close communication with both the client and laboratory and notify the client if the laboratory encounters delays or quality problems, to properly manage and document client's expectations
Works closely with Sales Representatives, Client Services Manager, and the Laboratory Director to communicate missed expectations, business or laboratory quality concerns
Responsible for setting up or coordinating specific client project specifications in LIMS
May make client visits alone or with other laboratory staff as needed or requested
Provides sales leads to the sales team
Assists sales in contract renewal as needed
Addresses or escalates customer complaints as needed
Additional duties as assigned
Qualification
Required
High school diploma or equivalent and relevant experience
Must have a broad technical knowledge of most aspects of the laboratory, regulatory requirements, and method testing requirements
Must have computer skills (Word, Excel, etc.)
Must be able to work weekends and additional hours as needed
Professional working proficiency in English is a requirement, including the ability to read, write and speak in English
Authorization to work in the United States without restriction or sponsorship
Preferred
Relevant Bachelor's degree and 4+ years of relevant experience, or equivalent combination of skills and experience, is preferred
A solid foundation in the Laboratory business
Excellent verbal and written communication skills
Attention to details and timelines along with good documentation skills
General science and/or chemistry coursework along with past laboratory testing experience is preferred
Benefits
Comprehensive medical coverage
Life and disability insurance
401(k) with company match
Paid holidays
Paid time off
Dental and vision options
Company
Eurofins Viracor BioPharma Services
Eurofins Viracor BioPharma is a trusted provider of drug development solutions to pharmaceutical and contract research organizations.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase