Oceans Healthcare · 9 hours ago
Manager of Quality and Patient Safety
Philadelphia, PA
Full-time
Onsite
Mid Level
3+ years expOceans Healthcare is dedicated to improving the lives of patients through high-quality behavioral health services. The Manager of Quality and Patient Safety supports quality, patient safety, and compliance programs by coordinating performance improvement activities and facilitating communication across clinical and operational teams.
Health Care
Responsibilities
Collaborate with multi-disciplinary teams to identify problems, develop solutions, and support performance improvement initiatives
Maintain and analyze databases on process and outcome metrics; communicate findings related to quality and patient safety to facility leadership
Conduct audits and other data collection methods to evaluate progress on outcome and process measures
Respond to safety-related issues in a timely manner and support the investigation and follow-up of incidents, including Root Cause Analyses
Act as a resource for staff on quality, patient safety, and compliance matters, providing education as needed
Monitor staff completion of required training and compliance elements
Conduct rounds and observe practice/process changes to identify quality and safety issues and ensure adherence to standards
Support Quality Council, Medical Executive Committee, and Governing Board functions, including preparation of agendas, minutes, and quarterly reports
Communicate effectively with nursing leadership and other staff to ensure hand-off of pertinent issues for follow-up and resolution
Ensure accurate and timely completion of unit-level documentation, including staffing sheets, environmental rounds, and concurrent medical record audits
Assist with orientation of new and agency staff to facility policies, procedures, and standards, ensuring completion of required orientation documentation
Support regulatory compliance and survey readiness, including participation in surveys, Plan of Correction development, and mandated reporting to state and accrediting bodies
Complete assigned quality and safety initiatives, including Service Excellence projects, Camera Checks/Reviews, and Environment of Care reports, ensuring compliance with facility protocols
Perform other duties as assigned
Qualification
Required
Bachelor's Degree
Minimum of three (3) years of experience in an acute care hospital setting
Proficient in office and computer applications, including Microsoft Word, Excel, E-fax, and other software used for data collection and reporting
Strong knowledge of CMS Conditions of Participation, Joint Commission Standards, and state licensing requirements
Ability to collect, organize, and analyze data related to quality, patient safety, and compliance
Skilled in conducting audits, environmental rounds, and other data collection methods to assess adherence to policies and standards
Ability to identify quality and safety issues and follow up appropriately, including supporting Root Cause Analyses
Effective verbal and written communication skills for reporting findings, providing education, and coordinating with staff and leadership
Ability to monitor completion of required training and compliance elements for staff
Detail-oriented with strong organizational skills to manage multiple operational tasks, documentation, and reporting deadlines
Ability to work collaboratively with multi-disciplinary teams to support process improvement and safety initiatives
Commitment to maintaining confidentiality and integrity when handling sensitive patient and staff information
Preferred
master's degree
Acute inpatient psychiatric setting experience
Experience in teaching, clinical program development and database management
Company
Oceans Healthcare
Oceans Healthcare is a nationally recognized provider of inpatient and outpatient behavioral health services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$254MKey Investors
Comvest Credit PartnersGeneral Catalyst
2025-03-05Debt Financing· $237M
2021-01-01Series Unknown
2013-02-12Debt Financing
Leadership Team
Jeff Pritchard
Chief Operating Officer
Recent News
2025-06-27
Behavioral Health Business
2025-04-29
Company data provided by crunchbase