Deloitte · 5 hours ago
Senior, Product Strategy Learning Consultant - Tax Transformation
Seattle, WA
Full-time
Hybrid
Mid, Senior Level
$85K/yr - $193K/yr
3+ years expDeloitte is a leading professional services firm, and they are seeking a Senior, Product Strategy Learning Consultant in their Tax Transformation Office. The role involves defining and evolving the enablement strategy for tax technology products, ensuring alignment with transformation outcomes, and managing the lifecycle for enablement content.
AccountingConsultingFinancial ServicesLegalProfessional ServicesRisk Management
Responsibilities
Defining and evolving the Tax Transformation enablement strategy for priority tax technology products and process changes, grounded in understanding of tax workflows and user personas; translate complex tax and technology changes into role-based, task-based enablement assets (e.g., in-app guidance inputs, performance support, playbooks, job aids, learning pathways) at scale across virtual, in-person, and digital modalities
Ensuring enablement plans align to transformation outcomes (e.g., adoption, utilization, compliance with new standard work, cycle-time reduction) and adjusting the approach based on measured performance; strengthening the operational layer of the Tax Transformation network, highlighting priority features and providing support to accelerate day-to-day proficiency
Planning and managing the end-to-end lifecycle for enablement content (intake, scope, schedule, resources, reviews, approvals, and launch readiness) aligned to product releases and deployment milestones; supporting content governance (taxonomy, templates, metadata, review cadence, versioning, and retirement) and partnering to maximize findability and usability
Coordinating the learning workstream: consolidating weekly status from 13 workstreams, monitoring milestones, surfacing issues/risks/decisions for leadership, maintaining project plans in Smartsheet, and coordinating team meetings
Performing continuous improvement activities: conducting spot checks for quality and consistency, and assessing learning effectiveness
Qualification
Required
Ability to perform responsibilities in a hybrid work environment that requires US Tax professionals to co-locate 2-3 days per week, as needed by the business
Bachelor's degree in Business, Information Technology, Human Resources Management, Industrial-Organizational Psychology, Organizational Leadership, Instructional Design/Instructional Technology, or other relevant discipline
3+ years translating process/technology changes into role-based enablement plans and assets aligned to defined adoption/utilization outcomes
Proficiency creating learning content using Microsoft PowerPoint and Word; maintaining project trackers and reports using Excel and SharePoint
Experience coordinating multi-workstream programs and maintaining plans in Smartsheet or a similar project planning tool for at least 12 months
Ability to travel 20%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
One of the following active accreditations obtained, in process, or willing and able to obtain: Licensed CPA (if eligible to sit), Licensed Attorney, Enrolled Agent, Program Management Professional (PgMP), Project Management Professional (PMP), Lean Six Sigma (Green, Black, or Master Black Belt)
Preferred
Experience working within or alongside tax or finance functions in a professional services firm for at least 1 year
Experience supporting large-scale transformation initiatives involving technology adoption or process improvement for at least 1 full release cycle
Experience with stakeholder measurement and adoption analytics (e.g., usage metrics, satisfaction surveys) using defined KPIs
Proficiency with project management and collaboration tools such as Smartsheet or Microsoft Project for at least 1 year
Experience creating or maintaining digital learning in Articulate Rise and/or Storyline for at least 6 months
Benefits
Discretionary annual incentive program
Company
Deloitte
Deloitte is a business consulting company that offers audit, consulting, financial advisory, and tax services.
10001+ employees
H1B Sponsorship
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Funding
Current Stage
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