Bob Ruth Ford · 2 days ago
Vehicle Buying Center Coordinator
Dillsburg, PA
Full-time
Onsite
New Grad, Entry LevelBob Ruth Ford is a growing dealership dedicated to providing a fantastic culture to its employees. The VBC Coordinator works closely with the VBC manager and appraisers to acquire vehicle purchases from the public and is responsible for managing customer appointments and follow-ups.
AutomotiveCustomer ServiceRetailSales
Responsibilities
Personally responding to phone calls and emails related to vehicles appearing on various web sites utilized by the dealership
Documenting related activity in the Vin Solutions Customer Relationship Management (CRM) system/Vincue
Consulting with Sales Managers as necessary
Following up with potential customers on a more long term basis (30-60-90 days)
Completing sales training (including Ford-specific training) and phone training
Reporting monthly activities as required
Making recommendations to the VBC director regarding sales/service opportunities
Qualification
Required
A high school diploma or equivalent
A valid Pennsylvania Driver's License
State Board of Vehicle Manufacturers, Dealers, and Salespersons Licensure to sell automobiles (or qualifications necessary to secure licensure upon hire)
Completion of Ford Sales Training (within 90 days of hire) and continuing education as required to maintain certification
A strong working knowledge of Microsoft Office products
Well-developed time management and organizational skills
Strong interpersonal and verbal communications ability, including demonstrated presentation skills and a professional demeanor
Ability to work irregular hours, which may include evenings and/or Saturdays
Preferred
Experience using auto industry computer software and applications, such as the Vin Solutions CRM system, dealership websites, Vauto, etc
Company
Bob Ruth Ford
Bob Ruth Ford is a car dealership company that provides new Fords and used cars.
Founded in 1983
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stacy Turner
Chief Financial Officer
Company data provided by crunchbase