EMC Insurance Companies · 11 hours ago
Underwriting Manager-Specialty
EMC Insurance Companies is focused on collaboration and making a positive impact. The Underwriting Manager-Specialty will manage the Specialty underwriting team, ensuring adherence to guidelines and enhancing relationships with agents to drive profitability.
Financial ServicesInsurance
Responsibilities
Manages assigned Specialty underwriting team and enforces the Specialty Unit guidelines and procedures
Demonstrates extensive expertise in territorial underwriting nuances, encompassing a thorough understanding of legal frameworks, regulatory landscapes, and region-specific challenges
Proactively assesses the impact of evolving legislation and market dynamics to ensure strategic and compliant decision-making within diverse territorial contexts
Models smart and effective underwriting practices for individual accounts, all lines of business, and different classes within the Specialty Unit
Implements strategies to address challenges to profit and drive that message throughout the underwriting unit
Monitors progress of underwriters’ assigned agents and guides underwriters and agents in achieving annual goals while driving them to match price to quality across the book of business
Seeks feedback from agents and takes action to improve their experience and grow profitable books of business
Engages with regional offices and collaborates with assigned underwriters to oversee existing agency relationships while cultivating new partnerships that drive profitability and restore underperforming or low-growth relationships
Conducts meetings and educational sessions with agents to enhance their understanding of EMC products, underwriting criteria, systems, and services, fostering the generation of high-quality new business opportunities
Partners with sales and marketing to deliver exceptional customer experiences, enhance underwriting responsiveness, and position EMC as the preferred insurer
Oversees and monitors the workload and performance of assigned underwriting team
Develops team expertise and works with UW leadership in succession planning, including identifying talent and implementing development plans for critical positions
Collaborates with team members to establish performance goals and monitors status
Conducts reviews and provides coaching
Interviews, hires, and recommends salary adjustments for team members
Identifies training needs and works with UW & Program leadership to provide training for team and encourages continuing education and ongoing quality improvement
Supports diversity and inclusion initiatives
Fosters an innovative culture, including supporting new ideas and providing guidance on potential changes
In collaboration with Business Unit, Regional Middle Market leadership, and Finance leadership, develops, monitors, and maintains the budget for assigned region
Establishes and oversees budgetary goals and controls, ensuring underwriting strategies align with business objectives
Analyzes past financial data to predict future expenses and identifies areas for cost reduction
Monitors team to ensure that underwriters operate within set guidelines, authority limits, rate goals, and branch service directives while matching price to quality across the book of business
Performs audits on new business and renewals for compliance and quality
Qualification
Required
Bachelor's degree, preferably in insurance or business administration or equivalent relevant experience
Ten years of commercial lines underwriting experience
Excellent knowledge of countrywide underwriting techniques, terminology, policies, and forms, along with underwriting risk analysis
Excellent underwriting judgment and decision-making skills
Excellent problem-solving skills and the ability to make sound decisions
Excellent computer skills, including knowledge of Microsoft Office and social media
Strong ability to work on multiple projects while meeting deadlines
Excellent written and verbal communication skills, including the ability to speak effectively before groups
Strong leadership skills and ability to motivate team
Ability to effectively communicate products, procedures, business planning and system information
Exceptional customer service skills
Travel required; a valid driver's license with an acceptable motor vehicle report per company standards will be required if driving
Preferred
Experience in specialty segment classes (transportation, petroleum marketers, dealerships, telecommunications, amusement/recreation)
CPCU designation or other underwriting-related designation(s)
Company
EMC Insurance Companies
EMC Insurance is a top insurer based on net written premium, and we have more than 2,200 employees.
Funding
Current Stage
Public CompanyTotal Funding
unknown1982-02-12IPO
Recent News
Corridor Business Journal
2025-06-28
2024-04-11
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