Medallia · 4 hours ago
Senior Systems Engineer
Pleasanton, CA
Full-time
Hybrid
Mid, Senior Level
$121K/yr - $206K/yr
5+ years expMedallia is the pioneer and market leader in Experience Management, committed to creating extraordinary experiences. They are seeking a highly skilled Senior Systems Engineer to design and build their next generation storage-as-a-service infrastructure, focusing on scalable block and object storage solutions for their Cloud platform.
AnalyticsCustomer ServiceEnterprise SoftwareSaaSText Analytics
Responsibilities
Design and build the next generation storage as a service infrastructure, primarily focusing on building a scalable block and object storage solution to meet the data storage requirements for Medallia's Cloud platform
Analyze and resolve performance issues related to the production storage layer within the cloud environment
Help select and drive the underlying technology stack, implementing solutions to complex engineering challenges
Provide technical leadership and clarity for intricate projects and technology initiatives
Collaborate with SRE, Network Infrastructure, Production Engineering, Product Engineering, and other teams to successfully drive complex projects
Be a part of the on-call rotation to address and resolve critical production incidents
Qualification
Required
Master/Bachelor of Science or equivalent in Computer Science, Information Systems, or a related field
At least 5 years of hands-on experience with NetApp ONTAP (FAS/AFF) or Pure Storage, managing S3-compatible object storage, deep proficiency in NFS (v3/v4.1) and block iSCSI/FC protocols
Experience managing the physical lifecycle of hardware in a Colocation facility, including rack/stack, power circuit planning (A/B redundancy), and cabling standards (Fiber/DAC)
Preferred
Proficiency in Python or Ansible for automating storage provisioning, monitoring, and migration tasks via REST APIs
Deep understanding of the Linux storage stack, shell scripting, and system administration
Experience leading large-scale data migrations from legacy File/Block systems to Object Storage using tools like Rclone, BlueXP, or XCP
Experience implementing data-at-rest encryption (NVE/NAE/SEDs) and managing multi-tenant IAM policies for S3 buckets
Expertise in cloud design, particularly in the areas of virtualization, global infrastructure, distributed systems, load balancing, and security
Familiarity with IaaC, observability (prometheus/graffana), GitOps, CI/CD, kubenetes/container orchestration
Benefits
Medical
Dental
Vision
401(k)
Short-term and long-term disability
Life and AD&D insurance
Statutory leaves
Paid parental leave
Paid holidays
Company
Medallia
Medallia provides SaaS platform focused on customer experience management.
1001-5000 employees
H1B Sponsorship
Medallia has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (17)
2024 (22)
2023 (43)
2022 (57)
2021 (48)
2020 (55)
Funding
Current Stage
Public CompanyTotal Funding
$325MKey Investors
Ankona Capital PartnersSequoia Capital
2021-07-26Acquired
2019-07-18IPO
2019-01-31Series F· $70M
Leadership Team
M
Margaryta Rashev
VP, Product - Listen Product Applications
Andy Walker
Director, EMEA
Recent News
2025-11-03
Company data provided by crunchbase