Mayo Clinic · 9 hours ago
Senior Manager Revenue Cycle, Automation - Remote
Mayo Clinic is a top-ranked healthcare provider known for its commitment to patient care and employee development. The Senior Manager Revenue Cycle, Automation will lead the Citizen Development and Enablement Program, improve training resources, and collaborate with various teams to enhance operational efficiency within the Revenue Cycle. This role involves strategic planning, staff management, and fostering a culture of innovation and collaboration.
BiotechnologyHealth CareHospitalMedicalWellness
Responsibilities
Lead and evolve the Citizen Development and Enablement Program, ensuring a seamless experience for new and existing participants
Design, coordinate, and continuously improve training curricula, learning pathways, and educational resources for adult learners
Provide coaching, mentorship, and guidance to citizen developers as they progress from foundational skills to advanced capabilities
Establish and maintain program governance, quality standards, and development best practices
Collaborate closely with automation engineering teams, operational leaders, and subject matter experts to identify opportunities, refine requirements, and align development efforts
Monitor program metrics, capacity, demand trends, and adoption data to inform strategic planning
Facilitate communities of practice, office hours, and knowledge sharing activities
Advocate for the program across the enterprise and help foster a culture of innovation, collaboration, and responsible automation
Qualification
Required
Bachelors degree in business, healthcare, Finance, or Fraud/Risk Management and 10 years of specified experience which includes at least five years of general leadership experience, to include management of people, projects and programs required OR in lieu of bachelor's degree, 14 years' of relevant experience
Demonstrated analytical experience
Strong personal computer skills
Strong communication skills
Project management skills
Leadership skills
Problem solving skills
Continuous improvement skills
Customer service skills
Team building skills
Ability to develop strong relationships with physician and administrative leaders
Strong knowledge of financial and information technology
Strong knowledge of business planning
History of developing constructive and cooperative working relationships with others over time
Strong interpersonal skills
Ability to meet and exchange with executive leadership
Ability to relate to, gain support of, and drive consensus with clinicians and administrators for operational efficiency
Capability of independent work, with little to no guidance provided
Ability to exercise good judgment
Ability to create an environment in which people communicate with each other respectfully
Ability to solve problems and grow personally and professionally
Advocate of change management
Ability to effectively communicate and implement change and manage it proactively
Individual of high integrity
Comfortable working in a team environment
Possessing vision
Ability to solve problems through effective planning and management
Promotes teamwork and seeks to maximize the potential of all employees
Facilitator of change and mentor and role model
Excellent communication and customer service skills
Ability to effectively communicate strategies and initiatives to internal management groups and business partners
Individual of high energy with a positive attitude and track record of getting results
Experience in making and implementing decisions in a complex, consensus-oriented environment
Experience with or sensitivity to the uniqueness of the patient care environment
Preferred
Masters preferred
Healthcare Financial Management Association (HFMA) Certification Preferred
Benefits
Medical: Multiple plan options.
Dental: Delta Dental or reimbursement account for flexible coverage.
Vision: Affordable plan with national network.
Pre-Tax Savings: HSA and FSAs for eligible expenses.
Retirement: Competitive retirement package to secure your future.
Company
Mayo Clinic
MayoClinic is a nonprofit medical practice and medical research group focused on integrated health care, education, and research.
Funding
Current Stage
Late StageTotal Funding
$399.05MKey Investors
The ALS AssociationNational Institute of Neurological Disorders and StrokeAmerican Heart Association
2025-12-04Grant· $0.95M
2024-09-24Grant· $12M
2023-07-26Grant
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