Catering Sales Manager jobs in United States
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Kimpton Hotels & Restaurants · 7 hours ago

Catering Sales Manager

Kimpton Hotels & Restaurants is a luxury hotel and restaurant company seeking a Catering Sales Manager. The role involves developing business through direct sales, maintaining client relationships, and ensuring guest satisfaction at events and functions.

HospitalityRestaurants

Responsibilities

Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside sales efforts to secure business for the hotel to ensure that catering revenue goals are met or exceeded. Actively prospect and qualify new business
Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders
Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures
Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales-related information to other departments as appropriate
Check function room set ups prior to guest arrival, ensuring all details are in agreement with client’s requirements and hotels standards. Ensure deficiencies are corrected by appropriate personnel
Welcome group contact upon arrival at function and ensure guest satisfaction
Monitor and ensure all functions are set up, refreshed, and broken down in compliance with scheduled times and departmental procedures
Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines
Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce monthly sales-related reports and sales forecasts for assigned area of responsibility
Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets
Follow up with guests regularly during and after departure to ensure satisfaction and secure future bookings
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments
Interact with outside contacts: Guests - to ensure their total satisfaction; Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. - to ensure repeat business, follow up on events, and generate new business; Other contacts as needed (Professional organizations, community groups)
May assist in developing and implement sales actions plan as assigned. May also participate in the annual budgeting and planning process
May assist client in menu planning. May coordinate food, beverage, table arrangements and decorations with Banquet Department
Perform other duties as assigned

Qualification

Sales experienceCatering knowledgeClient relationship managementFluent EnglishMathematical skillsCommunication skillsProblem solvingOrganizational skills

Required

Some College plus 1-2 years sales or catering related experience, or equivalent combination of education and experience
Must speak fluent English

Preferred

Knowledge of hotel and food & beverage operations preferred
Other languages preferred
May require a valid Driver's License
Ability to travel to attend workshops, tradeshows, conventions, etc
May be required to work nights, weekends, and/or holidays

Company

Kimpton Hotels & Restaurants

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At Kimpton, it’s always personal. We focus on what it means to be human and an individual. You’ll quickly learn Kimpton’s not just a hospitality job.

Funding

Current Stage
Late Stage
Total Funding
unknown
2014-12-15Acquired

Leadership Team

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Roger Doyle
Senior Vice President and Chief Financial Officer
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Company data provided by crunchbase