TechLink Systems, Inc. · 1 day ago
Customer Support Associate - GG2026
Green Bay, WI, US
Full-time
Onsite
Entry Level
1+ years expTechLink Systems, Inc. is a national provider of staffing services with a focus on creating personal relationships with clients. They are seeking a Customer Support Associate to provide service and sales in the home medical equipment showroom, manage customer accounts, and troubleshoot medical equipment.
Information TechnologySoftware EngineeringStaffing Agency
Responsibilities
Responsible for providing service and sales in the home medical equipment showroom
Provides features and benefits of products to patients
Maintains certifications on equipment and supplies
Serves as the first point of contact in troubleshooting medical equipment in customer homes and in the store
Manages customer accounts to ensure insurance coverage is correct, schedules appropriate follow up appointments with therapists and reviews follow up order requests
Qualification
Required
Must possess and demonstrate excellent verbal and written communication skills
Must possess multi-tasking abilities
Must possess prioritization skills
Computer software applications proficiency
Preferred
1+ years prior medical field customer service experience
Prior retail sales experience
Company
TechLink Systems, Inc.
TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
J
Jane Kim
CEO
Company data provided by crunchbase