NEOGOV · 5 hours ago
Benefit Program Associate II
76 - WASHINGTON COUNTY, MS
Full-time
Onsite
Entry Level
$22K/yr - $36K/yr
2+ years expNEOGOV is part of the Mississippi Department of Child Protection Services, which is dedicated to protecting and nurturing at-risk children and families. The Benefit Program Associate II serves as a central point of contact for county office staff, assisting with eligibility determinations for children in foster care and coordinating with social workers and state office staff.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Serve as a central point of contact for county office staff in providing necessary information to the State Office
Track children on the eligibility spreadsheet and work alongside social workers to update and/or correct information in the Child Welfare system
Make application for social security card and/or birth certificates for children in MDCPS custody
Submit a copy of the documents(s) to the State Office for federal & Medicaid eligibility purposes
Contact the Social Security Administration to change the representative payee for any child in MDCPS custody who receives Social Security or SSI
Work alongside the social worker in making an application for disability benefits and/or survivor benefits for any child in MDCPS custody who is deemed disabled
Work alongside the social worker in making applications for Medicaid for any child in MDCPS custody who needs medical coverage
Inquire with the state office's Eligibility staff on the status of medical coverage & obtaining Medicaid information for any child for upcoming doctor visits, pharmacy visits, etc
Assist social workers with completing IV-E and Medicaid eligibility determination paperwork, which also includes obtaining income information from Economic Assistance, if available
Enter case narratives into the Child Welfare system that are pertinent to the removal of the child from the home
Review court orders of children in MDCPS custody for accuracy and communicate with Court Administrators to make requests for corrections that are needed
Assist social workers, social worker supervisors, and state office eligibility staff with any additional tasks as needed
Qualification
Required
Professional commitment to and caring about clients and the larger profession of child welfare
Personal resilience and strong self-efficacy beliefs about the ability to work with clients to produce positive client outcomes
Efficient organizational and time management skills
Positive work morale
Ability to be flexible in thinking and problem-solving
Realistic expectations about the difficulty and challenges of the work
Ability to handle an often-unpredictable work environment
Typically requires a High School Diploma or high school equivalency and 2-4 years of experience
Benefits
Health/Prescription Insurance
Wellness Benefits
Life Insurance
Optional Insurances
Flexible Spending Accounts
Paid Personal Leave and Sick Leave
Military Leave
Holidays
Retirement Programs
Deferred Compensation
State Credit Union
Tuition Reimbursement
Career Development and Training
Promotional Opportunities
Career Ladders
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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