Pride Health · 21 hours ago
Hospital Lab Manager
Nyack, NY, US
Full-time
Onsite
Senior Level
5+ years expPride Health is a healthcare staffing branch of Pride Global, providing recruitment solutions since 2010. They are seeking a Hospital Lab Manager to oversee regional laboratory hospital services, manage contracts, and ensure the successful operation of lab management services.
Health CareHuman ResourcesInformation Technology
Responsibilities
Work as the manager for the Regional Laboratory hospital services and with the national PLS team to develop integration plans based on the structure of the lab management arrangement
Participate in the identification, design, development and implementation of hospital laboratory management services. Participate in implementation plans, start up and ongoing management for both internal (regional business needs) and external customer (hospital client) contracting requirements
Interfaces with internal and external resources to ensure successful and timely completion of the lab management arrangement and the ongoing contract success of operations in accordance with client and company needs
Participates in training hospital management and/or staff and is responsible for evaluating the project effectiveness and outcome. Manager is a key player in performance of the project team and evaluates overall team performance
Works with national PLS manager and leadership as well as the regional SLT to manage and execute implementation plan including directing staff resources (both internal and external), evaluating results, creating documentation of newly created processes and managing overall engagement
Hospital Service Manager has direct line of responsibility for Quest Diagnostics supervisors and staff at the client locations, to maintain relationships and communications with hospital client, sales, Professional Lab Services Team
Regional operations and functional partners (procurement, logistics, etc.), throughout the duration of the contract
Regional accountability for a successful and timely client contract launch and ongoing operations
Provide regular and detailed project status to internal team members and client. Highlight issues, scope of services, with ongoing monthly and quarterly hospital reporting on productivity, quality, equipment and process flows
Ensure that any contracted service where Quest Diagnostics contracts a hospital (under lab management or a free-standing contract) to provide testing services for Quest Diagnostics stat or off hours RRL coverage is delivered in a high quality and with all contract terms delivered as agreed on
Ensure that any contracted service where hospital contracts with Quest Diagnostics for reference testing, that samples are prepared for pick up on time; that any issues with testing performance identified by hospital providers is immediately shared with the Quest Diagnostics laboratory to where the test was referred and collaborates to improve and resolution of those issues
Manager is a key operations contact for Hospital clients that contract with Quest Diagnostics for testing services to coordinate service level expectations. Coordinate and act as an operations liaison for regional management and scientific directors’ responses of Quest Diagnostics leadership to ensure hospital client satisfaction as well as to foster and identify regional opportunities for deeper Hospital Lab Management services
Lead or participate in internal meetings, client meetings or cross-functional meetings. Responsible for participating in development of project plans, meeting documentation, regional action item management, and any other regional deliverables
Collaborates with supply chain/procurement to maintain adequate and efficient levels of inventory. Ability to utilize effective management, influencing skills both internally and externally to ensure a successful implementation of all services within scope
Knowledge of department metrics goals and actual performance, coordinates department activity to achieve metric goals
Collaborates with Laboratory Director to establish and maintain laboratory budget
Invoicing, completing request for capital equipment, and other financial activities as required Manages labor productivity and cost per test
Qualification
Required
5 or more years managerial experience in the laboratory industry
Bachelor's Degree
Master's Degree
Current State Clinical Laboratory Scientist License Required
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
401(k)-retirement savings
Life & disability insurance
An employee assistance program
Legal support
Auto, home insurance
Pet insurance
Employee discounts with preferred vendors
Company
Pride Health
Pride Health is a staffing and recruiting company that provides account management and staffing solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie Barnes
Scheduling Lead PHC/OPWDD
Recent News
2025-11-06
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