Community Access · 9 hours ago
Assistant Program Director, ICR
New, NY, US
Full-time
Onsite
Mid, Senior Level
$81K/yr - $81K/yr
1+ years expCommunity Access is a pioneer of supportive housing and social services in NYC for people with mental health concerns. The Assistant Program Director is responsible for supporting the Program Director in the overall administration and day-to-day operations of the Intensive Crisis Residence, including staff management and quality assurance activities.
Health CareMental HealthNon ProfitSocialSocial Assistance
Responsibilities
Supporting the Program Director in the overall administration and day-to-day operation of the ICR
Providing leadership, guidance and support, policy and procedure development and implementation, scheduling, staff recruitment, training, supervision and evaluation
Management of physical plant, quality assurance and quality improvement activities, internal and external reporting and billing
Providing 24/7 on-call support on a rotating schedule shared with other program leadership
Qualification
Required
Have an understanding, appreciation, and commitment to the philosophy and mission of Community Access
Minimum of a bachelor's degree in a related field
Experienced working in a peer-led program
Strong administrative and organizational skills
Previous experience working with adults with psychiatric disabilities utilizing the recovery model
A respect for, and high level of comfort around people experiencing psychiatric crisis
Knowledge of and commitment to peer support
Must be fingerprinted and cleared by the NYS Justice Center
Ability to utilize critical thinking, problem-solving and de-escalation skills to assist with creating and maintaining an environment that promotes recovery
Demonstrated leadership skills and ability to work as part of a team
Excellent oral and written communication skills
Ability to utilize various computer programs, specifically cloud-based databases, Microsoft Word, and Excel
Be creative and flexible
Show initiative and be responsible for follow through
Ability to maintain confidential information, as related to position
Preferred
Master's Degree preferred
Preferably 3 years, minimum 1 year management experience working in a social service or related setting, with people diagnosed with psychiatric disabilities and people struggling with substance use, preferred
Peer identity/Lived experience with mental health services, preferred
Bilingual Spanish-speaking, preferred. Ability to speak other relevant languages is a strong asset
Company
Community Access
Community Access is a civic and social organization that supports housing and social services for people with mental health concerns.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.3MKey Investors
Anthem Blue Cross & Blue ShieldAffinity Legacy
2024-03-15Grant· $0.3M
2023-08-16Grant
Leadership Team
Patricia Johnson
Chief Operating Officer
Charisse Clark
Talent Acquisition Partner
Recent News
2026-01-16
2025-11-24
2025-11-08
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