University of Miami · 8 hours ago
Asst. Director, Financial Assistance
The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems, and they are seeking an Assistant Director of Graduate and Professional Financial Aid. This role serves as the primary contact for several graduate programs, overseeing financial aid processes, ensuring compliance, and providing support to students regarding their financial aid concerns.
Higher Education
Responsibilities
Oversee, coordinate, and ensure compliance in awarding financial aid for all graduate programs and law school programs
Maintain high levels of performance, achieve goals, and ensure quality results
Collaborate directly with the Associate Director, and act as their deputy in ensuring compliance with the Federal, State, and Institutional Policies
Review and analysis awarding report
Process student financial aid applications, including federal grants, loans, and work-study programs
Assess student eligibility for various financial aid programs, ensuring adherence to federal, state, and institutional criteria
Conduct thorough verification of student eligibility by reviewing required documentation to confirm the accuracy and completeness of financial information
Identify and resolve discrepancies in financial information and documentation
Utilize all federal databases for secondary verification, when required
Determine and package financial aid awards based on student eligibility, financial need, and available funding
Process all submitted student requests for additional or adjustment to loan package, as assigned
Ensure federal aid is awarded accurately and in conjunction with departmental awards
Certify the accuracy of any external scholarships for awarding purposes
Meet with students in person at Canes Central when necessary to address financial aid concerns and questions
Advise potential and current students on aid eligibility and processes through in-person conversations, email, and telephone
Disseminate information regarding aid eligibility
Respond promptly to inquiries from students, parents, and stakeholders regarding financial aid eligibility, disbursement, and reconciliation, when applicable
Address and resolve issues related to financial aid processes, ensuring a positive and supportive experience for all students and families
Serve as a liaison with assigned Colleges and Schools and any other related University offices or departments to ensure cohesive and compliant financial aid operations
Complete NASFAA Credentials to ensure knowledge of the most current federal policies and best practices
Participate in professional training and continuing education programs to foster personal and professional growth and development
Perform other duties as assigned to support the mission and goals of the Office of Student Financial Assistance and Employment
Qualification
Required
Bachelor's degree in finance, business administration, higher education, or a related field is required
Minimum of 3 years of experience in financial aid administration or a related area, with a focus on graduate and professional programs
In-depth knowledge of federal financial aid regulations and guidelines
Experience in managing and supervising staff, with a proven ability to lead and develop a team
Proficiency in financial aid management systems (e.g., PowerFAIDs, Peoplesoft) and office software (e.g., Microsoft Office Suite)
Exceptional team leadership skills with the ability to motivate, guide, and support team members to achieve high performance and meet organizational goals
Strong attention to detail, ensuring accuracy in all aspects of financial aid processing and compliance
Highly organized with the ability to manage multiple tasks and projects simultaneously, ensuring timely completion and adherence to deadlines
Exceptional interpersonal skills to interact effectively with students, parents, colleagues, and other stakeholders
Strong oral and written communication skills, including the ability to draft clear, concise reports and correspondence
Preferred
Master's degree in a related field is preferred
Experience with federal student aid programs and systems (e.g., COD, NSLDS) is preferred
Commitment to ongoing professional development and staying current with changes in financial aid regulations and best practices
Certification in financial aid administration (e.g., NASFAA credentials) is an asset
Company
University of Miami
At UM you'll join a diverse and energized academic community.
H1B Sponsorship
University of Miami has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
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2020 (114)
Funding
Current Stage
Late StageLeadership Team
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