CTI · 2 months ago
Audio Visual On Site Specialist
Baltimore, MD
Full-time
Onsite
Mid Level
$70K/yr - $130K/yrCTI is a leading AV provider with over 37 years of experience, dedicated to providing a fantastic customer experience. They are seeking a skilled AV Systems Support Specialist to support a high-profile audiovisual installation, involving commissioning, maintaining, and servicing advanced AV systems across multiple floors.
Information Technology & Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Assist in the commissioning of AV systems to gain familiarity with the environment
Provide ongoing support for a service agreement
Maintain and troubleshoot AV systems, including:
+ Barco TruePix .9 Video Walls
+ Barco CTRL routing systems
+ Cisco and AMX-controlled conference rooms (large, medium, small)
+ Poly all-in-one systems
+ SCIFs with multiclass switching
Respond to daily service calls, perform break/fix tasks, and install replacement equipment
Provide conference support as needed
Access and troubleshoot DSP and control systems, with remote support from CTI programming resources for code or DSP changes
Continued Barco CTRL and other industry training as necessary to support the environment
Qualification
Required
Basic understanding of networking, including: Route/switch fundamentals, Layer 3 switches, DNS configuration
Ability to log into and navigate DSP and control systems for diagnostics
Willingness to attend Barco CTRL training in Atlanta
Must hold an active Secret clearance
Must be willing to undergo a 7-year DCSA background investigation for Top Secret clearance
Top Secret or higher clearance is a strong plus
Preferred
Prior experience supporting Barco, Cisco, AMX, or Poly AV systems
Familiarity with SCIF environments and multiclass switching
Experience with AV system commissioning and service support in secure government or enterprise settings
Certifications such as CTS, CTS-D, or CTS-I
Strong troubleshooting skills across DSP, control systems, and network infrastructure
Ability to work independently and manage multiple service requests
Excellent communication and documentation skills
Benefits
Employer-matched medical and dental insurance (available after 60 days of employment)
Employer-matched 401K up to 3% (at 6 months of employment)
Bonus eligibility that is based off a results-oriented incentive plan (at 3 months of employment)
A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon your first day of employment
Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
Cell phone reimbursement plan.
Life Insurance, Long and Short Term Disability 100% paid by CTI.
Company
CTI
CTI, the largest privately held AV integration and events provider in the United States, provides audiovisual, IT, and UCC solutions, including engineering, design, installation and integration, maintenance, and service.
Founded in 1988
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Laughlin, CTS
CEO and President
Brandon Conick
Chief Operating Officer
Company data provided by crunchbase