IT Support jobs in United States
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60 MINUTES · 13 hours ago

IT Support

Paramount is a leading media company known for its diverse content and innovative approach. The IT Support role involves ensuring the availability and proper operation of the computer network and related systems, providing assistance to end users, and maintaining security solutions and backups.

BroadcastingMedia and EntertainmentNews

Responsibilities

Work successfully with both the IT Manager and Director of Engineering to ensure the availability and proper operation of the computer network, servers, workstations and associated equipment
Work within a team environment to install, configure and integrate complex systems including broadcast equipment
Candidates must have a strong knowledge of local and wide area computer networks, their components and be able to address issues quickly. Availability for supporting our 24x7 operation
Assist and train end users in the best use of technology and file-based video workflows. Also, provide best practices support for remote desktop and VPN access
Create and maintain accounts in Active Directory, Open Directory. Manage user permissions, access rights and help desk systems
Confirm that software updates and patches are properly installed. Maintain security solutions including anti-virus, firewall, malware and intrusion detection systems
Provide and maintain system backups and recovery
Provide strong leadership for implementing disaster recovery protocols
Assist with tracking and compliance for device data and equipment disposal, fixed assets inventory, access control and environmental health and safety

Qualification

Microsoft Certified AdministratorLocalWide area networksMedia encodingTranscodingActive Directory managementCustomer service orientationCommunication skillsAttention to detail

Required

College diploma or university degree in the field of computer sciences and/or 4 years equivalent work experience
Microsoft Certified Administrator (MSCA) or equivalent experience
Highly self-motivated and directed with an attention to detail
Knowledge of media encoding, transcoding and management
Strong written, oral communication and interpersonal skills
Proven customer service orientation

Benefits

Medical
Dental
Vision
401(k) plan
Life insurance coverage
Disability benefits
Tuition assistance program
PTO

Company

60 MINUTES

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60 MINUTES broadcasts television news magazine.