SSP America · 1 day ago
Manager, Restaurant Systems Data
Ashburn, VA
Full-time
Onsite
Entry, Mid Level
$75K/yr - $85K/yr
2+ years expSSP America is hiring a Manager, Restaurant Systems Data to join our Support Center team in Ashburn, VA. This role is responsible for managing a team that supports restaurant technology across POS, kiosks, and digital ordering platforms, ensuring smooth operations and continuous improvement in processes.
Food & Beverages
No H1B
Responsibilities
Lead, coach, and support a team responsible for programming and configuration of restaurant systems, including POS, kiosks, and digital ordering solutions
Monitor ticket queues, assign work, track progress, and ensure timely and accurate completion of requests
Review and approve complex or high-risk changes while enforcing SOPs and quality standards
Partner closely with Marketing, Culinary, Commercial, Operations, and IT teams to clarify scope, timelines, and data requirements
Coordinate system programming for new restaurant openings and digital channels
Communicate status updates, risks, and priorities clearly to stakeholders and leadership
Drive continuous improvement in processes, documentation, and tools
Qualification
Required
Minimum of 2 years of experience in restaurant systems, POS programming, configuration, or data-related roles
Strong organizational, analytical, and problem-solving skills with high attention to detail
Comfortable working in a fast-paced environment with competing priorities
Advanced proficiency with Microsoft Office (especially Excel)
Must be eligible to work in the U.S. without sponsorship
Preferred
3+ years of experience preferred, particularly in environments supporting Oracle Micros 3700 and/or Simphony POS
Prior experience leading, coaching, or mentoring others is strongly preferred
Bachelor's degree preferred
Benefits
Comprehensive medical, dental, and vision coverage
401(k) with company match
Paid time off
Holidays
Additional SSP benefits
Company
SSP America
We call ourselves the food travel experts. We're passionate about bringing cool, authentic restaurants to airports that reflect a taste of place.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
George Mboya, MBA, CPA, CMA
Chief Financial Officer
Amanda Busby
Chief Operating Officer
Company data provided by crunchbase