National Association of State Procurement Officials · 6 hours ago
Junior Systems Administrator
The National Association of State Procurement Officials is seeking a Junior Systems Administrator to support the IT Operations Manager in maintaining and improving the organization’s technology environment. This role focuses on diagnosing and resolving technical issues and assisting with the administration of cloud-based systems.
Business IntelligenceNon Profit
Responsibilities
Work with staff to diagnose and resolve hardware and software problems
Maintain PPA technology equipment (printers, computer accessories, etc.)
Research and recommend solutions to improve hardware and software issues
Track and maintain hardware and software inventory
Provide user support and guidance on hardware and software tools, including boarding assistance
Package, ship, and track equipment for remote staff
Maintain hardware/software update and maintenance program with staff
Assist IT Operations Manager with software administration functions (Entra ID, SharePoint,Azure, Box, etc.)
Assist with technology support for PPA and RFxPremier projects, programs, conferences, and events
Assist the IT Operations Manager with implementing and enforcing security policies and protocols
Execute regular maintenance, updates, and upgrades to PPA IT systems to ensure optimal performance
Serve as tier 2 support for reported tickets and incidents with PPA systems
Collaborate with internal departments and staff to understand their IT needs and ensure the hardware and software solutions provided align with organizational objectives
Qualification
Required
Must be able to perform duties accurately and independently
Must be able to prioritize tasks and meet deadlines
Must be able to work with members and associates in person or over the phone, in a courteous, pleasant, professional, and efficient manner
Ability to handle multiple tasks, projects, and priorities effectively and professionally
High school (or equivalent) or applicable Tech certification(s) (hardware/software tech support preferable)
Company
National Association of State Procurement Officials
NASPO is a non-profit association dedicated to advancing public procurement through leadership, excellence, and integrity.
Funding
Current Stage
Growth StageLeadership Team
Recent News
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